Training Facilitator (12 month fixed term contract)

Your opportunity

Ever wondered what it takes to roll out new technology at scale across a live retail network? This role sits at the heart of a major terminal rollout, making sure teams across the state feel confident, capable, and ready from day one. As part of our Retail Operations team, you will bring the rollout to life through engaging learning experiences that drive adoption and set our retail partners up for success.

Your role, your impact

Reporting to the Retail Operations and Capability Manager, this role plays a pivotal part in delivering high-quality training for a large-scale terminal rollout program. You will be a visible, trusted presence in the field, travelling regularly and working closely with teams to ensure consistent, engaging, and effective training delivery across multiple channels.

• Lead state-based training delivery for a major terminal rollout program

• Deliver engaging face to face and virtual training sessions

• Adapt facilitation style to diverse audiences and learning needs

• Coordinate train-the-trainer support during peak rollout periods

• Maintain training records, feedback, and continuous improvement insights

• Collaborate with facilitators to ensure consistent messaging and standards

Your game changing qualities

You are a confident, engaging facilitator who thrives in fast-paced, on-the-ground environments. You bring a genuine passion for learning, the ability to connect with diverse audiences, and the resilience to keep pace with a dynamic rollout schedule.

• Significant experience delivering engaging, high-energy training sessions

• Proven ability to adapt communication style across varied audiences

• Strong organisation skills with a proactive, flexible mindset

• Confidence working independently while staying connected to a broader team

• Capability using digital tools to support training and reporting

• Willingness to travel regularly and represent the program professionally

Benefits that back you up

We know that when we belong, we thrive. That’s why we offer:

• Time for moments that matter - from birthdays to cultural leave, flexible public holidays, and 5 days bonus leave

• 18 weeks paid parental leave for every new parent, no matter your role

• Ticketing to some of the country’s biggest racing and sports events.

• Access to our leading wellbeing app and programs to help you be your best

• A range of corporate discounts and special offers with leading retailers

• A diverse and inclusive culture where everyone belongs

Who we are

We’re Tabcorp - home to TAB, Sky Racing, and MAX, shaping the future of our industry through digital innovation and cutting-edge technology. With a strong retail presence and a growing digital footprint, we connect customers wherever they play. We’re innovators and big thinkers in a fast-paced, exciting sector, committed to safer gambling and responsible play. Here, you’ll belong where the action is and make Tabcorp your home ground.

Join the action

Ready to make Tabcorp your home ground? Join a team that thrives on collaboration, inclusion, respect, and face to face connection. If you require adjustments during the recruitment process, please visit our How We Hire page for support and contact details: www.tabcorp.com.au/careers/how-we-hire