Training Facilitator

The Training Facilitator is an essential member of our Workforce Development program at the Hispanic Center of Western Michigan (Hispanic Center). The primary responsibilities include providing instructional courses for various employability and developmental trainings. The Training Facilitator will function within internal and external teams to deliver seamless services to participants and to ensure that positive relationships are maintained, resulting in the optimum employment outcome for participants.

Responsibilities

• Collaborate with the Workforce Development Manager to design training materials, modules, and curriculum aligned with organizational goals and participant needs.
• Recruit participants for training opportunities across various pathways, including Digital Literacy.
• Manufacturing Readiness, CNC Preparation, AI, Job Preparedness, and HCWM-specific programs.
• Deliver engaging and interactive training sessions using diverse instructional methods tailored to varying learning styles and skill levels.
• Assess participant progress and understanding throughout training sessions, providing timely feedback and clarification.
• Conduct regular follow-ups to improve participant engagement and retention.
• Utilize assessments and feedback tools to continuously improve training effectiveness.
• Maintain records of training sessions, attendance, and participant performance in HCWM database, Salesforce, and various grant databases.
• Regularly evaluate and update training content to reflect industry trends, best practices and participant needs.
• Collaborate across departments to support a holistic approach to participant success.
• Engage with external organizations and businesses to establish partnerships and resources for participants.
• Assist with direct support services as needed.
• Perform other duties as assigned and work occasional evenings and weekends as needed.

Qualifications

• Associate’s degree in human service or related field from an accredited institution or equivalent employment experience.
• Demonstrate ability to communicate in both verbal and written formats to meet position responsibilities. (Must be Bilingual in Spanish both oral and written).
• 2 years’ work experience with diverse populations and individuals with socioeconomic challenges.
• Demonstrate knowledge of current employment practices and opportunities.
• Proficiency of Microsoft Office Suite.
• Preferred minimum 2 years’ experience in Human Services, Human Resources or Workforce Development.
• Preferred 2 years’ work experience with individuals with socioeconomic disadvantages.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Associate (Required)

Language:

• both English and Spanish fluently (Required)

Work Location: In person