Training Learning & Development Executive

ZAP Group is looking for a Training Executive – Learning & Development to support the development of our people through impactful learning programs.

Key responsibilities :

• Plan, coordinate, and execute training programs for employees across ZAP Group
• Develop and organize training materials, modules, and learning activities based on business and employee needs
• Coordinate training schedules, trainers, participants, venues, and other operational requirements
• Monitor training attendance, completion, and employee participation
• Evaluate training effectiveness and prepare training reports and insights
• Support the implementation of Learning & Development initiatives, including onboarding, product/service training, soft skills, and competency development
• Maintain accurate training records and L&D documentation
• Collaborate with HR and business teams to identify training needs and development opportunities

Requirements :

• Bachelor's degree in Psychology, Human Resources, Education, Management, or a related field
• Minimum 3-5 years of experience in Training, Learning & Development, HR, or a related role
• Experience in designing and coordinating training programs
• Strong communication, presentation, and facilitation skills
• Organized, proactive, and able to manage multiple training activities simultaneously
• Strong analytical and reporting skills
• Experience in the beauty, retail, hospitality, healthcare, or service industry is a plus.
• Willing to work Full WFO at ZAP Head Office.