Training Manager

Training Manager Housekeeping

What You’ll Do:

• Lead all training programs for professionals offering housekeeping services in the allotted city.
• Develop and refine training content, ensuring alignment with industry standards and best practices.
• Provide hands-on training and support to professional partners on standard operating procedures (SOPs) to ensure consistent, high-quality service delivery.
• Implement training interventions to improve service quality and operational efficiency.
• Lead and mentor a team of trainers, ensuring consistent training delivery across all locations.
• Monitor and evaluate training effectiveness, making necessary improvements based on business requirements.
• Collaborate with cross-functional teams to identify training needs and develop targeted solutions to address skill gaps.
• Stay updated on industry trends and best practices in training and development for blue-collar professionals.

What We Need:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• 5+ years of experience in top-tier hotels, facility management, or startups, with a focus on training and development.
• Strong leadership and communication skills, with the ability to guide and motivate teams.
• Proven experience in managing teams of professionals, preferably in hotels or facility management.
• Demonstrated expertise in developing and delivering training content for blue-collar workers.
• Excellent organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business priorities.
• Passion for delivering exceptional customer experiences and driving continuous improvement.