Training Manager

Are you a passionate training leader who wants your work to genuinely change lives? We're looking for a Training Manager to lead our Gympie training team, delivering high-quality, learner-centred programs that build real skills, confidence and pathways to employment for our local community.
This is a hands-on leadership role where you'll combine facilitation with program oversight, ensuring training is engaging, compliant and outcomes-focused.

About the role
As Training Manager, you'll lead a small team including a Customer Support Officer, Participant Support Officer, and LLND Trainers and Facilitator, reporting to the Regional Manager – Wide Bay.

Your responsibilities will include:

• Delivering high-quality LLND training aligned to ACSF/DLSF and program requirements
• Creating safe, inclusive and engaging learning environments
• Leading, mentoring and supporting facilitators and trainers
• Overseeing program delivery to ensure consistency, quality and contract compliance
• Leading validation, moderation and continuous improvement processes
• Monitoring program KPIs including retention, attendance, progression and outcomes
• Building strong relationships with referral agencies, employers and community partners
• Representing the organisation at community events and industry forums
• Ensuring accurate data capture to support reporting and continuous improvement
• Supporting recruitment, performance and development within your team

About you

• Demonstrated experience in training and development leadership roles
• A track record of delivering business plan objectives
• Strong relationship-building skills with a customer service focus
• The ability to thrive in a fast-paced, outcomes-driven environment
• Flexible, positive leadership style with strong communication and coaching skills
• Qualifications in Foundation Skills, Business or Business Administration highly regarded

Mandatory requirements

• Right to work in Australia
• Current Open Driver's Licence
• National Police Check
• Working with Children card
• TAE40116 Certificate IV in Training and Assessment or equivalent

Why join us?
This is a genuine opportunity to make a difference in the Gympie community, leading a team dedicated to helping people build skills, confidence and brighter futures. You'll be part of a Not For Profit organisation that values collaboration, community connection and meaningful impact.

Apply now to bring your leadership and training expertise to a role where the outcomes truly matter.