Training Manager | UPE

Roles & Responsibilities:

1. Give full knowledge of OPPO's new models vs. other competitor brands.

2. Train on USPs, Camera, Processor, Battery, price, and daily morning briefing for promoters on the shop floor.

3. Train promoters on how to convert walk-in customers to buyers.

4. 5-Step Selling Process, Objection Handling, Closing.

5. Check grooming, uniform, attendance, and sales pitch.

6. Daily sales tracking of promoters you trained.

7. Whenever new OPPO phones launch, you have to train the team and give knowledge to the junior teammates.

8. Make PPT, Demo, Comparison Sheet/ Make training modules, videos, quiz/ Take weekly tests of promoters via OPPO app / LMS.

9. Conduct Product training, Sales & Soft Skill training for Promoters, Sales Team & Channel Partners (GT & LFR)

10. NPS Score of your area/region.

11. Must have experience in Team Handling - managing team of Product Trainers / Retail Trainers / Promoters (Team size 15-20)

Preferred candidate profile:

5 to 10 years of experience in Training / Product Training / Retail Training, preferably from the Mobile Handset / Smartphone industry (OPPO, Vivo, Samsung, Xiaomi, Realme, OnePlus, Apple, Motorola, Tecno & Lava)

Compensation & Benefits:

1. Fixed Salary + Monthly Incentive based on Training KPIs & NPS Achievement

2. Travel Allowance (TA/DA)

3. Other Benefits: PF, Medical Insurance, Gratuity as per company policy.