Training Manager - WCH6

Job Title: Training Manager

Reports To: Facility Administrator
Classification: Non-exempt
Pay Status: Hourly
Pay Range: $29.00 to $31.00
Work Schedule: Full-Time

Position Summary

The Training Manager, formerly Lead DSP II, works under the direction of the Facility Administrator and Assistant Administrator and supports the daily operations of the residential facility. This position assists with staff training, compliance oversight, facility operations, quality assurance activities, and direct support programming while providing day-to-day guidance and work direction to Lead Direct Support Professionals (LDSPs) and Direct Support Professionals (DSPs).

The Training Manager assists in maintaining compliance with applicable federal, state, and licensing regulations, including Title 17 and Title 22 requirements, and supports implementation of client programming and behavioral support plans.

This is a non-exempt position subject to California Wage Order 5 requirements, including overtime, meal periods, and rest periods.

Essential Job Duties and Responsibilities

• Assist the Facility Administrator and Assistant Administrator with daily facility operations.
• Support interactions with licensing agencies, regional centers, and regulatory entities.
• Assist in preparing for quality assurance reviews, licensing inspections, audits, and agency visits.
• Monitor facility conditions to support a safe, clean, and compliant environment.
• Assist in maintaining grounds, buildings, vehicles, and equipment to ensure safe and functional operation.
• Promote compliance with Community Care Licensing requirements and organizational policies.
• Assist leadership in ensuring operational readiness and regulatory compliance.
• Assist with development and implementation of staff training programs.
• Coordinate onboarding, orientation, continuing education, and annual training requirements.
• Maintain training schedules and documentation to ensure required certifications and training requirements remain current.
• Work jointly with designated UKERU®, Pro-ACT®, and Pro-ACT restraint trainers to coordinate required staff training and recertification.
• Assist with development of educational materials and training resources.
• Monitor Continuing Education Unit (CEU) completion and training records.
• Collaborate with leadership and clinical personnel to support training initiatives related to resident Individual Behavior Support Plans (IBSPs), Individual Emergency Intervention Plans (IEIPs), and Individual Service Plans (ISPs).
• Conduct staff competency monitoring and implementation fidelity observations.
• Support monthly refresher training activities and continuing education efforts.
• Advocate for residents' rights, dignity, privacy, and person-centered care.
• Observe and promptly report changes in resident condition, health status, or well-being.
• Participate in resident-related meetings and training activities.
• Transport clients to appointments, community activities, and approved outings using company vehicles as needed.
• Comply with mandated reporting requirements and incident reporting procedures.
• Provide direct care services and resident supervision when operationally required.
• Assist residents with programming and support services consistent with organizational policies and individualized plans.
• Provide day-to-day work direction, coaching, and operational guidance to LDSPs and DSPs.
• Assist with monitoring staff performance and adherence to policies and procedures.
• Support training implementation and staff competency development.
• Promote timely and accurate completion of required documentation.
• Assist with coordinating staff schedules and training participation.
• Participate in staff meetings and communicate operational updates.
• Support consistency and quality in service delivery.
• Maintain required training records and compliance documentation.
• Assist with data collection and documentation oversight.
• Support compliance with Title 17, Title 22, Community Care Licensing regulations, and company policies.
• Maintain confidentiality of resident, employee, and organizational information.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skills, abilities, education, and experience required for the position.

Preferred candidates will possess the following:

• Must be at least 21 years of age in accordance with applicable Title 22 licensing requirements.
• High School Diploma or General Education Development (GED) certificate required.
• Registered Behavior Technician (RBT) certification required.
• Direct Support Professional (DSP) Year 1 and Year 2 certifications required.
• Ability to obtain and maintain required Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) clearance requirements, including fingerprint clearance and eligibility to work in licensed residential care settings.
• Ability to successfully complete required health screening and tuberculosis (TB) clearance requirements in accordance with applicable licensing regulations.
• Valid California Driver License and acceptable driving record.
• Reliable transportation and current automobile insurance when operating a personal vehicle for work-related duties.
• Ability to communicate effectively in English verbally and in writing as required to perform essential job functions safely and effectively.
• Working knowledge of applicable Title 17 and Title 22 regulations and residential care operational requirements.
• Ability to successfully complete and maintain all required training, certifications, continuing education requirements, and competency standards required by law, licensing regulations, and company policy.
• Legal authorization to work in the United States.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• We value team members who are patient, professional, reliable, and passionate about making a meaningful difference in the lives of others.

Physical Requirements and Work Environment

Employees must be able to perform the essential functions of the position with or without reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.

• Ability to frequently stand, walk, bend, squat, kneel, reach, climb stairs, sit, lift, push, pull, and assist with transferring or supporting up to 50 pounds, with or without reasonable accommodation.
• Ability to work in residential care homes, community settings, medical facilities, office environments, and other program-related locations.
• Position may require evenings, weekends, holidays, overtime, overnight oversight, on-call responsibilities, and flexible scheduling based on operational needs.
• Regular interaction with individuals who may display aggressive, self-injurious, unpredictable, or challenging behaviors.
• Possible exposure to communicable diseases, blood-borne pathogens, bodily fluids, cleaning chemicals, medicinal preparations, and other conditions common to healthcare and residential care environments.
• Ability to effectively respond during emergencies, behavioral incidents, staffing shortages, evacuations, and crisis situations.

Equal Employment Opportunity Statement

WellCare Homes is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees and prohibit discrimination, harassment, and retaliation based on race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, citizenship, age, disability, medical condition, genetic information, military or veteran status, protected leave status, reproductive health decision-making, or any other status protected under federal, state, or local law.

Benefits:

• 401(k)
• Continuing education credits
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Safety equipment provided
• Vision insurance

Experience:

• Working with individuals with developmental disabilities: 1 year (Required)
• Leadership: 1 year (Required)

License/Certification:

• RBT Certification (Required)
• Direct Support Professional Certification for 1 & 2 (Required)
• CDL (Required)
• First aid and CPR (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person