Training Officer

At Karakan, we believe that investing in our people creates better outcomes for the individuals and communities we support.

We are seeking an enthusiastic and engaging Training Officer to join our Learning & Development team. This role is ideal for someone who enjoys facilitating learning, building employee capability, and contributing to a positive culture of continuous improvement.

Working closely with the Learning & Development Advisor, you will play a key role in delivering training programs, supporting onboarding and compliance training, maintaining learning systems, and helping employees develop the knowledge and skills they need to succeed.

About Us

Karakan is a leading provider of psychosocial support services, supporting people living with mental health challenges to lead meaningful and fulfilling lives. Guided by our philosophy, YOU CAN. WE CAN., we are committed to inclusion, recovery, innovation, and creating positive change within our communities.

About the Role

As Training Officer, you will support workforce capability and organisational learning through:

• Delivering engaging face-to-face training and professional development sessions.
• Facilitating mandatory, compliance-based, and role-specific training.
• Supporting employee induction and onboarding programs.
• Coordinating training schedules, resources, venues, and attendance.
• Maintaining training records and reporting through the Learning Management System (LMS).
• Monitoring compliance training requirements and completion rates.
• Assisting with workforce development projects and learning initiatives.
• Evaluating training effectiveness and identifying opportunities for continuous improvement.
• Providing support and guidance to employees regarding training and LMS access.

What We're Looking For

To be successful in this role, you will bring:

• Certificate IV in Training and Assessment (TAE40116) or an equivalent qualification in training, education, or a related discipline.
• Experience delivering engaging training and adult learning programs.
• Strong organisational and administration skills.
• Experience coordinating training activities and managing competing priorities.
• Experience maintaining records and using Learning Management Systems or similar platforms.
• Excellent communication and stakeholder engagement skills.
• Intermediate Microsoft Office skills.
• A current Driver Licence and National Police Check.

Highly Regarded

• Experience within community services, disability, aged care, health, or not-for-profit environments.
• Knowledge of compliance training requirements and quality standards.
• Experience with online learning platforms and eLearning systems

Why Join Karakan?

• Meaningful work that directly contributes to workforce capability and service excellence.
• Supportive and values-driven organisational culture.
• Opportunity to contribute to strategic learning and development initiatives.
• Ongoing professional development and growth opportunities.
• Flexible part-time arrangement.
• Be part of an organisation committed to inclusion, wellbeing, and continuous improvement.

How to Apply

If you're passionate about learning, development, and helping others reach their potential, we'd love to hear from you.

Submit your resume and a cover letter outlining your suitability for the role via SEEK.

For a confidential discussion about the position, please contact the Learning & Development Advisor Zoe Bagheri – [email protected]

Karakan is committed to creating a safe, inclusive and diverse workplace. We encourage applications from people of all backgrounds and experiences.

YOU CAN. WE CAN.