TRAINING OFFICER

About the role

Trainer responsible for delivering and developing organizational training and development programs across onboarding, technical training, leadership training, and other human resource development initiatives.

Key responsibilities

• Deliver training programs including onboarding, refresh training, technical training, leadership training, and other staff development programs
• Develop and create learning materials including training modules, presentation slides, learning videos, handouts, and supporting media
• Develop, revise, and update Standard Operating Procedures (SOP) and ensure each SOP is well-documented, easily understood, and aligned with company operational standards
• Manage training administration including scheduling, attendance, documentation, participant database, and training implementation reports
• Coordinate with Operational, HR, and relevant departments to plan, implement, and evaluate training programs according to company needs

About you

• Minimum D3/S1 education qualification in any field
• Preferred qualifications in Psychology, Human Resource Management, Education, Hospitality, Tourism, or related fields
• Minimum 1 year experience as Trainer, Training Officer, Learning & Development, HRD Training, or similar position
• Experience in F&B, Retail, Hotel, or Hospitality industry is an advantage
• Willing to be placed at head office in Cipayung, East Jakarta