Training Specialist

POSITION TITLE: Training Specialist

POSITION DESCRIPTION

MINIMUM QUALIFICATIONS:
Bachelor's degree in social services, education, or related field. Master's Degree and licensure (LPC, LCSW, LMFT, LBHP, etc.) a plus. Experience in training medical and mental health content with an understanding of clinical workflows. Two years' experience as a trainer or related position and working in a mental health or medical clinic. Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), and instructional software. Experience with technologies and best practices for instructional and teaching platforms in a related field.

SPECIAL KNOWLEDGE, SKILLS AND ABILITIES:

• Strict adherence to the CRS philosophy/mission statement.
• Ability to establish working relationships with clinical, administrative, and support staff as well as community partners to develop professionalism and coordination within the team.
• Strong project management skills with the ability to supervise multiple projects.
• Confident public speaker and a devoted educator who is current on the tools and resources needed to improve employee training md performance including the selection of the best platform to deliver and utilize training materials.
• Organized and able to create multiple timelines, budgets, and schedules. Able to multitask, prioritize, and time efficiently.
• Excellent leadership, team building, and management skills; encouraging to teem and staff; able to mentor and lead.
• Excellent verbal and written communication skills.
• Able to analyze problems and strategize for better solutions.
• Ability to communicate clearly and in emotionally intelligent manner with polite, and respectful communication with staff, clients, and the community - in person, through written correspondence and on the telephone.
• Demonstrate professional ethical behavior including the to maintain confidentiality guidelines for interactions regarding client information.
• Ability to work well under pressure, meeting deadlines with efficiency and consistency while maintaining a balance between good physical and mental health and the job requirements.
• Understands and promotes Trauma-Informed Care practices.

EXAMPLE OF POSITION RESPONSIBILITIES:
1.Responsible for facilitating, organizing. and conducting new hire orientation and scheduled employee training. A, B, C, D, E.
2. In collaboration with agency's performance auditor responsible for conducting skills training and education related to CARF, DHS, ODMHSAS, Sanctuary or other certifying or licensing entities. A, B, C, D, E.
3.Develop curriculum to expand internal and external training opportunities, including the development of educational material requirements for each project. D, C
4.Develop materials, tutorials, instructions, and learning resources such as online modules and guides as needed. D, E
5.Conduct a training needs survey annually to assess training needs B, C.
6.Consult with the Clinical Director, human resources, leadership as needed to identify training gaps or other needs. B, C,D
7. Assess, track, compile data instructional effectiveness and determine the impact of training on employee skill sets and Key performance Indicators (KPIs).
8. Review and evaluate created materials for effectiveness of learning based on employee performance, as evaluated by supervisors. A, B, C, D
9. Maintain a databased of all training materials in Share Point and/or Teams. A, D, E
I0. Coordinate and monitor enrollment, schedules (including scheduling of other facilitators) and needed. B, C, D, E

SAFETY-SENSITIVE: Counseling & Recovery Services of Oklahoma has designated this position as "safety-sensitive." Employees who work in positions classified as "safety-sensitive" can be disciplined if they test positive for marijuana or its metabolites. Possession or use of medical marijuana while at work or during the hours of employment regardless of whether the employee has a valid Oklahoma medical marijuana license, is still strictly prohibited.

OTHER DUTIES: Perform other duties as assigned by the Senior Director of Organizational Development, Clinical Director and/or CFO.CEO.
PHYSICAL REQUIREMENTS: Must be able to move from location to location, bending, stooping, lifting 25 pounds. Must be able to climb stairs md access non-handicapped equipped residences/facilities.
REQUIRED TRAINING:
New Hire Orientation
Annual Harassment
Annual Workplace Violence
Annual Safety & Fire Training
Annual Diversity Training
Annual HIV Training
Annual HIPAA Confidentiality Training
Initial and Recertification Therops Trainings
Sanctuary
Samctuary Boosters
First Aid/CPR
HIPPA:
This position is permitted to access confidential client information, paper and electronic, without authorization and unsupervised. Information shall only be accessed on a need-
to-know basis, in the scope of the job responsibilities.
REPORTS TO: Supervisor, Senior Director or Organizational Development (in the absence of the supervisor, individual will report the CFO).
EMPLOYMENT STATUS: Exempt
HOURS: Full time (40 hours). Evening and/or weekend work will be required to meet position and business objectives.
SUPERVISES: None
PRODUCTIVITY: None