Training Supervisor

About the role

The Training, Learning & Development Supervisor leads the PAPH Learning Excellence Center and is responsible for developing the organization's learning strategy, competency framework, training governance, and employee development programs. The position ensures that every employee receives standardized, engaging, and effective learning experiences that improve competency, support operational excellence, and successfully implement new business processes. This role transforms organizational knowledge into structured learning systems that preserve company expertise and ensure sustainable organizational growth.

Key responsibilities

• Develop and implement the company's Learning & Development Strategy aligned with organizational goals
• Develop the Annual Learning & Development Plan and establish departmental learning roadmaps
• Build competency frameworks for all job positions and design employee development pathways
• Develop succession and leadership development programs
• Establish and maintain company-wide learning standards, policies, and SOPs
• Conduct annual Training Needs Analysis and analyze departmental competency gaps
• Lead the development of structured learning programs and approve learning objectives and curriculum design
• Oversee Knowledge Transfer Sessions and ensure operational knowledge is documented
• Supervise department personnel, assign work priorities, conduct coaching sessions, and perform performance evaluations
• Monitor learning KPIs, evaluate training effectiveness, and prepare executive reports

About you

• Bachelor's Degree in Human Resource Management, Psychology, Education, Business Administration, Organizational Development, Tourism Management, Hospitality Management, or related field
• Minimum 5 years experience in Learning & Development, Corporate Training, Organizational Development, Instructional Design, or Leadership Development
• At least 2 years in a supervisory role
• Knowledge of Adult Learning Principles, Competency-Based Training, Instructional Design, Performance Management, Training Needs Analysis, Learning Evaluation, Organizational Development, Change Management, Learning Management Systems, and Project Management
• Technical competencies in Curriculum Development, Training Strategy, Facilitation, Presentation Design, Assessment Development, KPI Management, Microsoft Office, Google Workspace, Canva, and Learning Technologies
• Behavioral competencies including Leadership, Strategic Thinking, Communication, Coaching, Innovation, Planning & Organizing, Collaboration, Decision Making, Adaptability, and Continuous Improvement

Work Schedule: 6 days a week | Shifting Schedule (No Night Shift) Location: 61 C, Roosevelt Ave, Santa Cruz, Quezon City, 1104 Metro Manila

COMPANY BENEFITS

• Performance Based Incentives:

  • Travel Incentives: Opportunities to visit dream destinations like Europe, Korea, Japan, and more!
  • Condo Incentives
  • Career Growth:  Guaranteed salary adjustments based on performance evaluations (SEMI-ANNUAL

• Upon Regularization:

  • Comprehensive Healthcare: HMO coverage upon regularization (plus dependent coverage after year 1)
  • Annual Bonus: 1 year from regularization.
  • 13th month Pay.
  • LEAVES: 5 SL, 5 VL