Transaction Manager

Who we are:

Welcome to the future of automotive retail - We’re dedicated to bringing tomorrow’s driving experience to our customers today. Our cars are built with some of the most advanced engineering and technology around – you’ll be working with some of the most respected parts in the industry.

What we are looking for:

Due to growth within the Retailer, Sycamore BMW & MINI are actively seeking an additional Transaction Manager to join our Sales Management Team.

• Are you a dynamic and motivated self-starter with a passion for leadership and providing outstanding customer service?
• Do you hold the ability to remain calm and professional under pressure, whilst ensuring the needs of the customer remain the focus of all that you do?
• Do you have excellent communication and inter-personal skills?
• Do you have a keen eye for detail and a healthy respect for process?

If you have answered yes to the above questions, then this role could be perfect for you. Working within this family run business in Peterborough as part of the dealership team.

Do you have experience working in an automotive sales environment delivering outstanding customer service?

As the successful candidate you will join our well-established Peterborough team alongside our Sales Management Team, to achieve maximum profitability from vehicle and other product sales and a consistently high level of work output through outstanding personal and professional conduct. You will have a strong attention to detail and be able to work under your own initiative, ensuring strict deadlines are met. Experience working in a similar role or environment is essential.

The role will include:

• To achieve, and strive to exceed, all set franchise objectives and centre standards. Including ALL Financial Objectives within Finance and Insurance, penetration objectives, upsell of ALL additional products relating to the sale and Retention.
• To control the Post Sale Enquiry Management process by maximising all opportunities within the retail sales channels for both BMW and MINI new and used car sales.
• To coach and develop the Sales Executives to improve knowledge and skill base, demonstrating this in the second facing of customers.
• To remain compliant with the requirements set out by the FCA in relation to finance and insurance products, ensuring customers are always treated fairly.
• To ensure the team utilise all digital tools available in the maximise the sales opportunity. Personally, understand the systems to best apply their effectiveness within the sales process.

This is a fantastic opportunity to join our great team and make a real difference, if this sounds like the kind of person you are then please apply now as this could be the start of a great career with our Group.

Work Pattern: Monday to Friday, plus weekend availability

Salary: Competitive based on experience plus bonus

Benefits

• 25 days holiday, rising to 28 days after three years’ service plus bank holidays.
• Company discounts across all groups.
• Bespoke training
• Employment Assistance Programme
• Car parking

Benefits:

• Employee discount
• Free parking
• Health & wellbeing programme
• On-site parking
• Store discount

Work Location: In person