Transaction Solutions Manager (TxB)

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To analyse and understand an assigned portfolio of existing clients, working as part of a deal team to apply multiple flow solutions within a single solution set for multiple clients in a single location to ensure client and solution satisfaction.Ke

Bachelor of Commerce or related Degree

Experience:

• 5-7 years' experience of the macro landscape for the local market i.e., legislative impacts and triggers.
• Articulates the TxB value proposition (in one solution) to client clearly and consistently.
• Demonstrates knowledge and understanding of risk management methodologies, tools, governance structures and regulatory requirements for good management of risk.

Behavioural Competencies:

• Articulating Information
• Examining Information
• Exploring Possibilities
• Providing Insights
• Resolving Conflict

Technical Competencies:

• Product Knowledge
• Risk Identification
• Risk Management
• Challenging Ideas
• Convincing People

Key Impact Areas:

• Has a detailed understanding of the TxB flow solutions and how to apply them to the client’s contexts.
• Understands the client need in the context of more than one solution in a single solution set, and at least one solution in another solution set. Review and analyse the client portfolio to identify potential upsell and / or cross-sell opportunities.
• Acts as the primary contact for on-going client concerns, negotiations and prioritization, ensuring all deal pipeline deadlines are met to enable accurate projections. Communicates with the deal team, and captures commercial terms and mandates on the system.
• Consult internal product houses, implementation, and client service teams, and investigate how clients access solutions and utilize digital channels to support the remediation process and potential upsell and / or cross-sell opportunities.
• Check client revenues against sales force plan and close any variance with clients based on projected revenues and conditions. Driving the optimal utilisation of new efficient products and services to drive commercialisation.