Transactions Specialist

Build What's Next With Us At SEAhub Asia, your career isn't just a job — it's a launchpad.

We move fast, think big, and build futures together.

What's waiting for you here?

Remote-first roles built for freedom and flexibility Learning & Development That Sharpens Skills And Accelerates Careers Competitive salary packages for high performers Wellbeing perks that help you thrive inside and outside work A team that supports, celebrates, and wins as one and we're just getting started.

We're growing across Southeast Asia — and we're searching for sharp minds, big thinkers and curious hearts ready to help us build what's next. learners, and big thinkers who want to create what's next.

If you're ready to make a real impact and grow with a future-ready team, your next chapter starts here. Job Summary This role supports day-to-day transactions operations by handling ad-hoc tasks, transaction verification, audits, and customer complaint resolution, while systematically identifying and documenting the root causes of recurring issues.

Responsibilities:

• Provide comprehensive day-to-day support for outlet operations.
• Fulfill operational support requests as needed.
• Handle ad-hoc tasks assigned by the manager.
• Apply systematic analysis to resolve complex problems.
• Perform transaction verification.
• Take part in audits.
• Manage and resolve complaints and issues effectively.
• Accurately document and categorize customer interactions and issues within relevant systems.
• Report emerging and recurring issues in a timely manner.

Requirements:

• Educational background in Primary/Secondary School (O Level), Higher Secondary (STPM/'A' Level/Pre-U), Diploma, or Advanced/Higher/Graduate Diploma.
• Fresh graduates are welcome to apply.
• A highly motivated, results-driven mindset.
• Willingness to work 12-hour rotational shifts with 6 rest days per month.
• Familiarity with customer service principles, relevant computer applications, and administrative procedures.
• Strong analytical and problem-solving skills, including the ability to identify, analyze, document, and present root causes and corrective actions.
• Proficiency in Chinese and English.

Don't miss out on this exciting opportunity! Apply now at www.seahubasia.com.