Transformation Analyst

We are recruiting for a Transformation Analyst to join our Transformation and Operations team in Bristol. This role is being offered on a full-time, permanent basis.

The Transformation Analyst supports the delivery of targeted transformation initiatives across the business, identifying opportunities to improve processes, ways of working and user experience. Working closely with stakeholders, the role uses analysis, insight and user-centred design principles to define practical solutions, support implementation and embed sustainable change, while ensuring alignment with TOPs governance and operational change standards.

Your Role

• Deliver clear, evidence-based transformation outcomes.
• Develop a strong understanding of business operations, challenges and opportunities, translating complex issues into clear problem statements, actionable recommendations and measurable improvement outcomes.
• Design practical and sustainable business improvements. Create future-state processes, ways of working and service improvements that balance business needs, user experience, operational efficiency and strategic priorities, ensuring solutions are achievable and deliver lasting value.
• Drive stakeholder engagement and alignment. Build trusted relationships with stakeholders at all levels, facilitating discussions, challenging constructively where required, and achieving agreement on transformation priorities, scope and intended outcomes.
• Support successful implementation and adoption. Work with business teams to embed agreed changes, ensuring new processes and approaches are understood, adopted effectively and supported by clear guidance, documentation and transition plans.
• Produce high-quality analysis and transformation artefacts. Deliver accurate, insightful and well-structured outputs, including process maps, impact assessments, business requirements, testing plans and operational documentation that enable informed decision-making and effective delivery.
• Measure and validate business benefits. Support the identification, tracking and evaluation of expected benefits, ensuring improvements deliver tangible outcomes in efficiency, quality, risk management, stakeholder experience or operational performance.
• Contribute to continuous improvement and transformation capability Promote best practice in business analysis, service design and continuous improvement, ensuring work aligns with agreed governance standards, methodologies and transformation principles.

Skills and Experience

• Strong experience in business analysis, process improvement, operational transformation or continuous improvement roles.
• Demonstrated expertise in process mapping, service design, requirements gathering, workshop facilitation and stakeholder engagement.
• Ability to analyse complex business challenges, identify root causes and develop practical, evidence-based solutions.
• Experience supporting change implementation, user acceptance testing (UAT), adoption activities and benefits realisation.
• Skilled in translating complex information into clear recommendations, documentation and presentations tailored to a range of audiences.
• Strong facilitation, influencing and communication skills, with the ability to constructively challenge and build consensus across stakeholders.
• Comfortable working in fast-paced and evolving environments, managing ambiguity and delivering high-quality outputs within defined timescales.
• Commercial awareness and an understanding of how operational improvements support broader business objectives.
• Experience using analytical and visual modelling tools to document processes, workflows and business requirements.
• Relevant professional qualifications are desirable, such as BCS Business Analysis, Lean Six Sigma, Agile Business Analysis, Design Thinking or equivalent continuous improvement methodologies.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

With local, national and international reach, we have over 1,800 people in offices across the UK and a network of partner firms across Europe, India and the US. Over the last few years TLT’s successful growth, delivery of high-quality work and support for colleagues has been consistently recognised by The Times and at the Legal Business, The Lawyer and British Legal Awards.

Our ambition is to create opportunities for what comes next for our clients, recognised as their 1st tier adviser and being valued for our values. We do this in our unique way by creating social value and a dynamic environment where our people are curious, creative and ambitious for their success.

In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute to the success of TLT.