Transformation Analyst

The Iowa Department of Health and Human Services (HHS) is seeking an innovative, creative, and team-oriented professional to join the Bureau of Transformation as a Transformation Analyst. In this role, you’ll support project and change management efforts that help modernize how HHS delivers services across the agency — working at the intersection of business operations and information technology to turn strategic vision into operational reality.

Location: 321 E. 12th St., Des Moines, IA 50319

Schedule: Full-time, Monday–Friday, 8:00 a.m.–4:30 p.m. This position is largely in-office with the opportunity to work remotely ad hoc, as approved (hours/days may be adjusted to meet agency needs; occasional off-site work and travel, including overnight stays, may be required)

What You’ll Do

• Support the full project management lifecycle across a wide variety of projects aimed at implementing new agency technologies, programs, and processes.

• Plan and implement business systems policies and procedures to standardize the use of technology tools across HHS.

• Partner with Business Systems and Transformation Strategists to shape technical vision, collect and analyze project data, and keep projects on track for scope, schedule, and budget.

• • Translate business needs into detailed service requests.

• Act as a subject matter expert and Business Administrator for a variety of IT systems, including the full suite of Microsoft Office 365 tools.

• Provide consultation on the business use of assigned IT systems, support data and statistical reporting.

• Support Bureau staff through scheduling and other administrative tasks to support the portfolios managed by other team members.

Essential Functions

• Identify and reconcile workflow and processing issues

• Document project progress, quality assurance activities, and continuous improvement efforts

• Perform statistical analysis and visualization within and across projects

• Generate project reports and work products

• Develop training materials and standard operating procedures, and deliver training to Agency staff

• Collaborate with DOM DoIT developers on business needs and serve as a point of contact for technical assistance

What We’re Looking For

• Strong administrative skills with the ability to critically think and make data-driven decisions
• Combined business analysis and information technology background
• Excellent collaboration and communication skills, with experience liaising between business and technical teams
• Ability to analyze trade-offs between strategic vision and operational performance
• Comfort working in a cross-divisional, cross-agency environment

Benefits

Working for the State of Iowa comes with its perks. In addition to a competitive salary, you'll enjoy a comprehensive benefits package designed to support your well-being and professional growth:

• Health, Dental, and Vision Coverage: Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage!
• Paid Time Off: Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans: Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC), Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts: Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage: Benefit from life insurance and free long-term disability insurance for added peace of mind.
• Employee Assistance Program: Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs: Enjoy discounts on a variety of goods and services through our employee discount programs.

For additional information on benefits click here.

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Background Checks

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the DHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1-800-735-2942 TDD).

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

All work performed on behalf of Iowa Health and Human Services must occur in the State of Iowa.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.

• All of the following (a and b):

  • Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and
  • A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

• All of the following (a, b, and c):

  • One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and
  • A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and
  • A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.

• Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

For additional information, please click on this link to view the job description.