Transformation Management Office - OSS Transformation

Mandatory Experience -

• Proven experience in Demand Management (mandatory)
• Strong experience in delivering Agile programs in large-scale environments (mandatory)
• Experience managing large portfolios and multi-vendor delivery ecosystems
• Strong background in:
• Governance and reporting
• Financial tracking
• Capacity planning

Key Responsibilities - Demand Management

• Own and drive end-to-end demand management lifecycle across OSS portfolio
• Prioritize and align demand with business objectives, capacity, and delivery constraints
• Collaborate with stakeholders to ensure clear intake, validation, and approval of demand pipeline

Capacity Management

• Manage and optimize capacity planning across OSS delivery teams
• Ensure resource alignment to demand pipeline and program priorities
• Track utilization and proactively address capacity gaps or overbooking risks

Budget Tracking & Financial Control

• Track and manage program and portfolio budgets vs. actuals
• Provide regular updates on forecast, variances, and financial risks
• Ensure alignment with overall commercial and financial governance

Process Improvement & Ways of Working

• Drive continuous improvement in TMO processes, governance models, and delivery frameworks
• Standardize and enhance Ways of Working (WoW) across OSS programs
• Identify inefficiencies and implement best practices for delivery optimization

Portfolio Governance & Reporting (300+ Applications)

• Lead governance and reporting for large-scale OSS portfolio (~300 applications)
• Ensure:
• Consistent reporting standards
• Track milestones, dependencies, and critical path
• Own integrated program plan
• Portfolio-level visibility (health, risks, performance)
• Alignment across multiple workstreams and platforms
• Provide executive-level insights and portfolio dashboards
• Manage change requests and scope control
• Prepare dashboards, executive summaries, KPI reports