Transition Manager (Advertising Operations)

Transition Manager
Experience: 8-10 years

About the role: We are looking for a transition specialist to own the onboarding of new clients and scope expansions into stable, steady-state delivery. This is the phase where managed-services relationships are won or lost, and you will own the disciplined movement of every new engagement from contract signature to a smoothly running, service-level-meeting operation. You will own the transition methodology, run knowledge transfer and shadowing, and coordinate the hiring, tooling and access a new engagement needs to ramp. This role suits a structured, PMO-minded operator who takes pride in a predictable ramp.

Key Responsibilities:

• Own the transition methodology and playbook
• Run new-client onboarding from contract sign to steady state
• Manage knowledge transfer, shadowing and reverse-shadowing
• Coordinate hiring, tooling and access with support functions
• Track transition milestones, risks and exit criteria to business-as-usual
• Hand over cleanly to the account delivery team

Required Skills & Experience:

• 8-10 years in transition / onboarding for managed services
• Multiple service transitions delivered to steady state
• Strong PMO, knowledge-transfer and stakeholder-management discipline
• Ad-operations / martech delivery exposure
• Global time-zone overlap