Transition Manager

Role & responsibilities

Purpose/Essence of the role: Manage and execute transition projects on schedule within budgets, with high CSAT in line with contractual obligations.

• Develop an understanding of the E2E Solution and value being proposed as part of the overall Solution.
• Draft the transition solution during the RFP and solution cycle in coordination with all the cross functional teams as per need.
• Deliver the Transition as per pre-defined timelines/milestones, leading to timely completion of all deliverables whilst managing resources, deadlines, and budgets.
• Establish project governance including all stakeholders and deliver progress reports, requirements documentation and presentations.
• Produce relevant reports accurately, at agreed frequency & in a timely manner to provide status update on Transition to all stakeholders.
• Monitor the project/program ensuring all risks are captured & mitigations actions put in place and issues are resolved if timely manner.
• Ensure comprehensive compliance of the transition methodology across all dimensions and process.
• Continually analyze lessons learned and create recommendations report to identify successful and unsuccessful project elements.
• Identify areas of process improvement and new business opportunities within proces