Transition Project Manager ,Lease Administration

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

This role executes client transition projects from mobilization through stabilization, serving as the primary Client point of contact and project manager for new business onboarding and account expansions. The role's focus is on the Lease Administration projects, however also supporting on Portfolio Services as required. Collaborates with Sales and internal workstreams to deliver seamless client experiences while managing budget, scope, schedule, and communications. Coordinates data collection, ensures contractual alignment, identifies risks, and develops mitigation strategies. Facilitates stakeholder and client meetings, monitors progress against implementation timelines, and ensures effective handover to account teams. Manages tactical responsibilities including documentation setup, team coordination, data quality verification, and readiness tracking. As and when required, supports the Implementation and Success Team with executing specific tasks as assigned (i.e. initiating project documentation, collecting data in the project mgmt. tool, following up with workstream leads, data updates and quality checks, etc). This role is expected to manage/support multiple projects at one time and be a strong change leader for client transitions.

What You'll DoLead end-to-end transition projects, managing initiation, execution, tracking, reporting, and escalation while ensuring timely delivery and client satisfaction throughout the process

Partner closely with Operations, Business Services, and Transition Leads to manage governance, communications, change management, and employee readiness workstreams

Develop and deploy tailored change and communication strategies for each program, including detailed communications matrices, key messaging frameworks, and delivery mechanisms aligned with overall strategic objectives

Own project planning and timeline management, maintaining transition tracking tools and ensuring all workstream leads deliver required information and data templates on schedule

Coordinate technical and operational activities including system setups, access provisioning, data migrations, quality checks, and discrepancy resolution across platforms

Facilitate high-impact meetings with internal teams and clients, including change management workshops, project status updates, and cross-functional alignment sessions

Identify and implement continuous improvement opportunities that enhance client experience, optimize financial performance, minimize risk, or create competitive advantage

Build strong collaborative relationships across Implementation Teams and workstreams, fostering seamless cooperation and knowledge sharing to drive best-in-class transition outcomes

What We're Looking ForProven project management expertise with a strong track record of successfully delivering complex, multi-stakeholder initiatives from inception to completion

Deep knowledge of Lease Administration processes, systems, and best practices, with hands-on experience navigating operational complexities

Technical proficiency in Lease Administration platforms and applications, with advanced skills in Microsoft Project, Excel, Word, PowerPoint, and SharePoint

Exceptional organizational capabilities with the ability to manage multiple concurrent projects, prioritize effectively, and maintain meticulous attention to detail

Analytical and solution-oriented mindset, proactively identifying potential risks and developing contingency plans before issues escalate

Outstanding stakeholder management skills, with the ability to engage confidently with senior leaders, interpret requirements, and align diverse groups toward common goals

Excellent communication abilities, both written and verbal, with a professional presence that inspires trust and credibility with clients and colleagues

Self-driven and proactive work style, demonstrating initiative, accountability, and a continuous improvement orientation in everything you do

What You Can Expect From Us:
Competitive Rewards & Benefits

Permanent contract, private healthcare, cafeteria system, life insurance, and employee assistance program

Career Development & Growth

Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training

Stability & Recognition

78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies

Inclusive & Supportive Culture

Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives

Global Perspective

60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.