Transitions Coordinator

What You’ll Do: As a Transitions Coordinator, you’ll assist in coordinating the transition of new properties into the organization. This will include managing the collaboration and communication with internal departments and external stakeholders to ensure the site is properly setup for success. This individual will maintain a strong working knowledge of Coastal Ridge systems, programs, transition tools, and site-level processes. The Transitions Coordinator will support internal departments, external stakeholders, and site associates by helping ensure information is organized, deliverables are tracked, and teams have the tools, resources, and direction needed to be successful.

Where You’ll Work: In this role, you will support a variety of assets transitioning into the Coastal Ridge portfolio across the United States on a rolling basis. We anticipate this role will require approximately 50% travel to property sites and/or the corporate headquarters in Columbus, OH. The remaining 50% of the time, this role will be based from our downtown Columbus, OH headquarters.

What You’ll Own:

• Coordinate property due diligence by leading lease file audits, unit inspections, and on-site management interviews.
• Assist with property transitions both on-site and remotely.
• Communicate directly with departments to ensure timely completion of deliverables outlined in the transition checklist.
• Serve as a point of contact for third-party clients, outgoing management and transaction brokers throughout the management transition process.
• Analyze property performance and identify potential opportunities to optimize revenue and expense management.
• Collaborate with the Operations team on property performance, including but not limited to; leasing, facilities, financials, contract services, marketing, recruiting interviews, and information technology.
• Manage utility transfers, licenses/permits, and national vendor accounts, for each transition.
• Create, organize, and maintain the internal data room for current and future property transitions.
• Host internal and external meetings throughout the transition process with a prepared agenda.
• Setup and conduct market surveys for new acquisition properties, third-party management transitions, and prospective market opportunities.
• As needed, provide on-site operations support across the portfolio in various roles including but not limited to Property Manager, Assistant Property Manager and Leasing support.
• Any other duties and responsibilities assigned by your direct supervisor.
• Other duties and projects as directed and assigned.

What You’ll Bring:

• Ability to travel approximately 50% across the United States.
• High school diploma or equivalent required; bachelor’s degree in Property Management, Business, Real Estate, or a related field preferred.
• 1–2 years of progressive experience in a multifamily, student housing, property management, operations, administrative, project coordination, or transitions role.
• Experience supporting acquisitions, due diligence, property transitions, onboarding, or project coordination preferred.
• Experience with Entrata, Yardi, RealPage, Smartsheet, Monday.com, Asana, Quickbase, or similar platforms preferred.
• Demonstrated proficiency with Microsoft Word, Excel, Teams, Outlook, and database management programs in order to interpret and complete required reports.
• Ability to manage multiple projects simultaneously while maintaining accuracy, organization, and attention to detail.
• Strong written and verbal communication skills with the ability to communicate professionally with clients, vendors, site teams, and internal stakeholders.
• Self-starter with the ability to remain organized, responsive, and solutions-oriented in a fast-paced environment.

Who You Are:

• A masterful executor. You get things done. You fervently plan backwards to meet timelines, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
• A courageous problem solver. You keep it cool when things get crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support the team.
• Customer service driven. You approach residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
• Highly organized and detail-oriented. You understand that successful transitions depend on clean documentation, timely follow-up, accurate trackers, and clear communication.
• A strong communicator. You keep stakeholders informed by documenting expectations, sending timely updates, preparing meeting recaps, and following up on action items.
• Collaborative. You enjoy working across departments, building productive relationships, and helping teams stay aligned around shared goals.
• Financially aware. You understand that transition execution impacts property performance, resident experience, revenue, expenses, and overall asset success.
• Adaptable and hands-on. You are comfortable supporting both project coordination and site-level needs, including travel, property visits, and operational support when needed.

Our Company: Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get: As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates. To learn more about our company benefits, click here.