Transport Coordinator

Responsibilities:

• Coordinate with customers and dispatch teams in real time regarding job inquiries and delivery updates
• Enter and maintain job-related data in the company's internal software system
• Extract and process information received through customer emails
• Plan and optimize delivery routes for maximum efficiency and timely deliveries
• Allocate drivers and vehicles based on operational requirements
• Resolve operational issues, reroute orders, and handle customer concerns promptly
• Monitor live delivery status through Transport Management Systems (TMS) and GPS tracking tools
• Respond proactively to traffic delays and operational disruptions
• Track driver working hours, vehicle maintenance logs, and ensure compliance with transport regulations
• Manage Proof of Delivery (POD) documentation, inventory updates, and damage/loss claims
• Coordinate effectively with internal teams, drivers, and customers to ensure smooth logistics operations

Desired Candidate Profile:

• 1-3 years of experience in dispatch, logistics, or transport operations preferred
• Strong organizational, multitasking, and problem-solving skills
• Ability to work efficiently in a fast-paced environment
• Familiarity with Transport Management Systems (TMS), GPS tracking software, and MS Excel
• Good communication and coordination abilities

Please note - One should ne able to work in Ambala night shift role equivalent to NZST 7am to 5pm Mon-Fri and No Public holidays off as per India but Public holidays will be granted as per NZ legislation.