Transport Operations Assistant (Cebu)

About the role

You will be responsible for coordinating and monitoring daily transport operations of the assigned Distribution Center, ensuring accurate and timely execution of transport activities, reporting, documentation, and issue follow-through. You will support transport performance monitoring, resource utilization, vendor coordination, and process compliance while working closely with the Supervisor and relevant stakeholders to maintain efficient transport operations.

Key responsibilities

• Coordinate daily transport activities including schedules, dispatch requirements, delivery updates, and operational follow-ups
• Monitor truck availability, utilization, route assignments, fill rates, and backload opportunities
• Maintain transport trackers and reports
• Monitor service levels and operational KPIs
• Identify exceptions and ensure timely escalation and follow-through of performance gaps
• Coordinate with Warehouse Operations, Rank & File personnel, 3PL partners, and other stakeholders on transport issues, delays, and service disruptions
• Monitor vendor activities and service performance
• Ensure completeness and accuracy of transport documentation
• Maintain system transactions, trackers, and operational reports in accordance with established procedures
• Provide operational support to the Supervisor and coordinate effectively with internal and external stakeholders

About you

• Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field
• At least 1 year of experience in transport operations, logistics coordination, or a similar role preferred
• Analytical and detail-oriented
• Strong coordination and communication skills
• Proficient in Microsoft Excel and basic warehouse systems
• Organized and able to manage multiple tasks