Transportation Freight Representative Leader

Get to know East Penn!:

East Penn is a stable, essential employer, and has been voted one of the best places to work in PA for 20 + years!

At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. Almost 40% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, annual bonus program for all, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

Our hiring process may use artificial intelligence (AI) tools to help in the initial review of applications by identifying candidates whose qualifications best match job requirements. These tools do not make hiring decisions. All final hiring decisions regarding interviews and employment are made by our employee recruiting and hiring teams.

East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EOE/VEVRAA

Overview:

Keep Freight Moving. Lead with Accuracy. Make an Impact.

Are you highly organized, detail-oriented, and energized by a fast-paced transportation environment? East Penn is seeking a Transportation Freight Representative Leader to play a key role in coordinating freight movement, supporting transportation operations, and ensuring shipments move efficiently from start to finish.

In this position, you'll serve as a critical link between internal teams, customers, and carriers while ensuring shipping documentation, dispatch activities, and freight records are accurate, complete, and compliant. Your work will directly contribute to customer satisfaction, operational efficiency, and the successful movement of freight throughout the supply chain.

Responsibilities:

As a Transportation Freight Representative Leader, you will:

• Coordinate daily carrier dispatching activities and freight assignments.
• Communicate with Sales, Customer Support, customers, carriers, and vendors regarding inbound and outbound orders.
• Review and verify shipping documentation, Bills of Lading (BOLs), and freight paperwork for accuracy and completeness.
• Prepare and maintain daily transportation, dispatch, and shipment-status reports.
• Identify and resolve documentation discrepancies before shipments transition to the next team.
• Ensure shipment information is accurately entered and maintained in company systems.
• Organize complete dispatch packages for seamless handoff between departments.
• Collaborate with transportation, scheduling, shipping, finishing, and other operational teams to maintain efficient workflow.
• Follow customer-specific requirements, company procedures, and compliance standards.
• Maintain accurate records that support reporting, auditing, and operational excellence.

Qualifications:

We're looking for someone who thrives in a dynamic environment and takes pride in delivering accurate, high-quality work. Successful candidates will bring:

• Strong attention to detail and commitment to accuracy.
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• Outstanding organizational and time-management skills.
• Ability to prioritize multiple responsibilities and meet deadlines.
• A sense of urgency and ownership in resolving issues.
• Strong interpersonal skills and the ability to work effectively across departments.
• Adaptability in a fast-paced, constantly evolving work environment.
• Proficiency in Microsoft Office, especially Excel.
• Ability to receive feedback and apply coaching effectively.

Preferred Qualifications

• Transportation, logistics, shipping, or dispatching experience.
• Experience with Supply Planning, APS, ERP, or transportation management systems.
• Experience using FGMS.
• Advanced Excel skills, including data analysis and reporting.
• Knowledge of transportation procedures and freight operations.
• Extensive knowledge of East Penn procedures and practices.

Education & Experience

• High School Diploma or equivalent required.
• Additional education, transportation, logistics, supply chain, or operational experience is a plus.

East Penn Benefits:

East Penn Offers Excellent Benefits:

• Competitive compensation
• Group insurance that includes vision, medical, dental and prescription coverage
• Profit sharing and 401K
• Annual bonus
• 9 paid holidays and 10 paid vacation days
• Employee assistance programs
• Fitness Discounts
• Promotional opportunities