Transportation Internship

As a Transportation Intern, you will be responsible for providing administrative and operational support to the transportation department while gaining hands-on experience in daily transportation activities. This role involves assisting with shipment tracking, driver coordination, transportation documentation, reporting, and other department projects. This role provides an opportunity to learn the transportation process and support the team in ensuring that transportation operations run efficiently and that customer service standards are met.

Duties/Responsibilities:

• Assist the transportation team with coordinating driver schedules, dispatch activities, and shipment information. Communicate with drivers and internal teams regarding schedules, routes, and shipment updates.
• Track and monitor the status of shipments and assist with providing updates to customers and internal teams. Escalate delays or issues to the appropriate team member.
• Assist with processing and maintaining accurate transportation documentation, including bills of lading, shipping manifests, invoices, and delivery receipts. Enter and update information in the company’s transportation management system (TMS) or relevant databases.
• Assist with customer and internal inquiries by providing shipment status information and directing questions or concerns to the appropriate team member.
• Support communication with drivers by providing shipment details, answering routine questions, and helping ensure drivers have the information needed for successful deliveries.
• Assist the transportation team with reviewing driver and shipment information for compliance with Department of Transportation (DOT) regulations and company safety policies.
• Assist with identifying and communicating operational issues, such as late deliveries, vehicle breakdowns, or route changes, to the appropriate team members.
• Support the operations team with communication and coordination involving external carriers and vendors as assigned.
• Assist with compiling daily, weekly, and monthly transportation reports. Help organize and analyze transportation data to identify trends or opportunities for improvement.
• Assist with maintaining transportation-related supplies, forms, and other department materials.

Required Skills/Abilities:

• Basic knowledge of transportation, logistics, or supply chain operations is desirable.
• Strong organizational and multitasking skills, with the ability to manage multiple tasks and priorities.
• Good communication skills, both written and verbal, for interacting with drivers, customers, and internal teams.
• Attention to detail to ensure accuracy in documentation and data entry.
• Problem-solving skills and willingness to learn how transportation-related issues are identified and resolved.
• Proficiency in MS Office Suite (Excel, Word, Outlook) for reporting, documentation, and administrative tasks.
• Ability to learn and utilize transportation management systems (TMS) and other logistics software.
• Interest in transportation, logistics, supply chain, business, or a related field.
• Bilingual abilities (Spanish or other languages) are a plus.

Education and Experience:

• Currently pursuing an Associate’s or Bachelor’s degree in Business, Logistics, Supply Chain, Transportation, Business Administration, or a related field.
• Previous work, volunteer, or academic experience involving customer service, administration, transportation, logistics, or data entry is a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Work Environment:

• Office setting with minimal exposure to adverse environmental conditions.
• Occasional travel may be required for meetings or department activities.

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as requested to meet the ongoing needs of the organization. Employee must be able to follow Company safety rules and all other Company policies.

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