Job Title: Transportation Leader                                      Division: Retirement Community

Reports To: Community Life CoordinatorDepartment: Resident Services

FLSA Status: Non-Exempt                                                    Effective Date: 1.1.2026

Position Summary

The Transportation Leader provides safe, reliable transportation for residents to medical appointments and community activities while also serving as the primary point of responsibility for vehicle upkeep and day-to-day fleet readiness

Supervisory Responsibility

This position has no formal supervisory responsibilities but serves as a lead resource for drivers

Duties and Responsibilities

• Transport residents safely to medical appointments, community outings, and scheduled activities
• Coordinate daily transportation needs with the Admissions Liaison to ensure appointment schedules are met accurately and efficiently.
• Assist with loading/unloading mobility equipment and resident support.
• Coordinate routine vehicle upkeep, including oil changes, inspections, cleaning, and scheduling service appointments.
• Transport vehicles to and from maintenance or repair appointments as needed.
• Monitor vehicle condition and report maintenance needs or safety concerns promptly.
• Ensure vehicles remain clean, fueled, and ready for daily use.
• Complete required transportation logs, safety checks, and documentation accurately.
• Communicate issues to leadership in a timely manner.
• Support new drivers by sharing knowledge of routes, procedures, and vehicle operation as requested
• Perform other duties as assigned

Required Skills and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities.

• Willingness to uphold Snyder Village Mission and Values
• Strong driving skills with a commitment to safety and resident care
• Ability to recognize vehicle maintenance needs and follow through on service coordination
• Demonstrated reliability, initiative, and problem-solving ability
• Ability to manage schedule changes and interruptions calmly and effectively
• Professional demeanor and excellent communication skills, both verbal and written, with tact, enthusiasm, and the ability to handle difficult situations with staff members, residents, family members, visitors, and the public
• Must recognize the value of providing extraordinary customer service and value person centered care
• Ability to work and make good decisions independently
• Ability to work occasional evenings or weekends for events
• Ability to maintain confidentiality and respect resident rights

Physical Requirements:

• Sits, stands, bends, lifts, and moves intermittently during working hours
• Ability to sit for extended periods and assist residents in and out of vehicles
• Frequent interruptions
• Interact with staff members, residents, families, and other visitors under all conditions and circumstances
• May be required to work beyond normal working hours, on weekends
• Ability to lift up to 50 lbs., including mobility devices

Education and Experience

• High school diploma or equivalent required
• Valid driver’s license required with ability to obtain and maintain JO5 or JO6 certification.
• Prior experience driving passengers, working with older adults, or performing basic vehicle coordination preferred.

Benefits:

It is Snyder Village's policy to provide its staff members with additional benefits. These benefits include paid time off, and affordable insurance, as well as many others. 

Insurance Programs: 

Health, dental, vision, short-term disability, and life insurance are available to all full-time employees. Insurances will begin on the 1st of the month following 30 days of employment. 

Health:

There are 2 options for medical insurance, a PPO, and a High Deductible Health Plan (HDHP). The PPO offers a $1500 deductible with a max out-of-pocket of $4500. All preventative care services are covered at 100% by insurance. All generic prescriptions are a $10 copay. Most Carle providers would be in-network. 

The HDHP plan offers $3,800 deductible with a max out-of-pocket of $6,100. All preventative care services are covered at 100% by insurance. Most Carle providers would be in-network. This plan also works with our Health Savings account. 

Health Savings Account:

Snyder Village offers a health savings account through EPIC! If a staff member is contributing to the H.S.A. Snyder Village (SV) will also contribute to their balance. SV offers $0.50 for every $1 a staff member contributes up to $1300 per year. 

Dental:

Dental coverage is through the Guardian network. Offering a deductible of $50 for in-network services and 100% covered preventative care services. 

Vision: 

VSP coverage is through Guardian but with the VSP network. Exams are a $10 copay with any in-network provider. Exams are covered once every 12 months, lenses once every 12 months, and frames are covered once every 24 months. 

Basic Life and AD&D: 

Any staff member who enrolls in medical coverage will receive $10000 in company-paid life insurance and AD&D through Guardian. 

Voluntary Life Insurance: 

Through Guardian staff members may select additional life insurance for themselves, their spouse, or their children. A staff member can select a policy for themselves in $25000, $50000, $75000, or $100000. Spousal coverage can be selected for up to 50% of employee coverage. Coverage for children can be selected for each child up to $10000. 

Short-Term Disability: 

Short Term Disability insurance is provided through AFLAC. The plan is designed to replace part of a staff members’ paycheck in the case of an illness, injury or surgery that prevents you from working according to the doctor’s orders. Staff members receive approximately 60% of their gross pay. 

401k:

All staff members are automatically enrolled to the 401k retirement program through Empower on their 91st day of employment at 3% of their salary. However, Snyder Village will contribute and match an employee’s contribution by up to 5% on their salary. An employee is considered fully vested after 3 years of employment.

Paid holidays

Snyder Village recognizes seven holidays as listed below: 

• New Year’s Day

• Easter Sunday

• Memorial Day

• Fourth of July

• Labor Day

• Thanksgiving

• Christmas Day

• Any non-exempt staff member working on the holiday will receive time and one-half of their hourly straight pay. 

  Paid Time Off

  Paid Time Off (PTO) is offered to full-time and part-time workers who work more than 20 hours per week. All newly hired staff members accrue up to 2 weeks or 80 hours of PTO. 

  Paid Personal Days

  All staff members regardless of classification accrue paid personal days (PPD). Each staff member accrues up to 40 hours of PPD. 

  Sick Pay

  Once a full-time staff member has completed 1 year of employment, they are given 80 hours of sick time to use for a serious illness requiring more than 5 days off from work. 

  Tuition Reimbursement

  Snyder Village values the professional and personal development of our staff members. Tuition reimbursement is available for education expenses such as course fees, technical training, certification programs, or other needed resources. Reimbursement will also be provided for successful certificate completion, up to six-course hours per semester. 

  Scholarship

  Snyder Village provides up to 2 nursing scholarships per year to staff members pursuing an RN or LPN degree. Snyder Village also provides up to 4 C.N.A. scholarships per year to staff members who are pursuing a certified nursing assistant degree.