Transportation Operations Specialist

This role is responsible for supporting end-to-end transport execution, including planning, vendor coordination, exception management, and order closure using SAP TMS.
As an Operations specialist, play a critical role in ensuring efficient, cost-effective, and reliable landside delivery for our global logistics network.

Job Description

This is an exciting career opportunity to work in a multinational, Global 500 company that makes global trade happen. You will be interacting daily with colleagues internationally, giving you the opportunity to develop your professional skills in a global environment. We provide support for you to shape your own career by achieving expertise and learning on the job.

We Offer

Maersk being the global leader in the industry, you’ll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyone’s contribution is valued and rewarded.

On leadership and mentoring, Maersk has a nurturing management culture. Throughout their career, your leaders will support your ideas and provide necessary advice and training. You’ll be given the opportunity to prove yourself, as well as challenging work that develops your abilities.

On career development, there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and to encourage employees to take responsibility for managing their careers whether to move laterally or vertically.

Key Responsibilities

• Manage end-to-end landside shipment execution—from booking and planning to delivery and order closure—using SAP TMS
• Plan and optimize transport, including vendor allocation, scheduling, and handling changes (amendments/cancellations)
• Monitor execution, proactively manage exceptions, and ensure timely resolution across stakeholders
• Coordinate with transport vendors to ensure service delivery, compliance, and performance adherence
• Ensure accurate system updates, cost validation, and timely order closure to support billing and profitability.
• Coordinate work closely with external parties – vendors, terminals, customers and internal functions – finance, procurement, customer experience.
• Build strong engagement with regional front office teams
• Participate in internal team meetings and contribute with ideas/suggestions for overall improvement of the operations business unit.

Accountabilities

• Deliver reliable and on-time shipment execution in line with agreed service levels
• Ensure high data accuracy and system integrity across SAP TMS processes
• Drive cost discipline by adhering to planned spend and highlighting deviations
• Proactively manage exceptions to minimize operational disruptions
• Ensure vendor performance and compliance with operational standards
• Adhere to defined processes, controls, and governance frameworks
• Collaborate effectively with internal teams, vendors, and stakeholders to ensure seamless execution.

Primary internal stakeholders:

• Cross functional Teams – Finance, Procurement, Customer Experience, Area / Regional Counterpart

Primary external stakeholders:

• Vendor – Truck, Rail, Barge (as applicable)
• Terminals – Rail, Sea, Depot
• Application Tech Support

System and Process Knowledge

• Strong understanding of SAP Transportation Management System dispatch workflows.
• Ability to identify and resolve missing or incorrect data within system flows.
• Strong attention to detail with the ability to validate documentation accurately.
• Capability to analyse operational data, including review and reporting activities.

Role Requirements

• Bachelor's Graduate
• Excellent English Communications Skills
• Minimum 2 years of experience in Logistics, Shipping or Freight (Better if from Shipping Landside process)
• Technical Skills: MS Office tools, SAP BI applications/tools, programs or systems colleague would be responsible for operating, any other assisting software.
• Strong attitude, communication, and interpersonal skills.
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks in a dynamic environment

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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