Transportation Specialist

HILLTOWN COMMUNITY DEVELOPMENT CORPORATION

NOW HIRING: TRANSPORTATION SPECIALIST – Full Time

Help connect Hilltown residents to the places and services they need.

Hilltown CDC is seeking a Transportation Specialist to join our transportation team and help ensure that older adults, people with disabilities, and other Hilltown residents have safe, reliable transportation to essential destinations.

This is a hands-on, people-focused position combining customer service, scheduling, dispatch support, problem-solving, and administrative duties.

WHAT YOU'LL DO

• Answer calls and assist riders with scheduling, changes, and cancellations
• Schedule and dispatch daily trips using transportation software
• Communicate with and support drivers throughout the day
• Monitor daily operations and respond to changing schedules, weather, vehicle availability, and other circumstances
• Provide friendly, professional customer service
• Assist with driver onboarding and required documentation
• Prepare scheduling and operational reports
• Maintain accurate records and electronic files

WE'RE LOOKING FOR SOMEONE WHO IS

Organized Dependable Compassionate Tech-Savvy Calm Under Pressure A Team Player

The ideal candidate will have experience in scheduling, dispatching, customer service, transportation, logistics, healthcare, or administration. Strong communication, organizational, computer, and problem-solving skills are essential, along with the ability to manage multiple priorities and work independently as part of a team.

WHY THIS POSITION MATTERS

If you enjoy helping people, solving problems, staying organized, and making a difference in rural communities, we'd like to hear from you.

POSITION DETAILS

Location: Hilltown CDC – Chesterfield, MA -Schedule: On-site during scheduled work hours
INTERESTED? Hours M-F 8:30-4:30-37.5 hours per week $22.00-$25.75 based on experience

Call Hilltown CDC at 413-296-4536, ext. 123
Email: [email protected] Hilltown Community Development Corporation
Hilltown CDC is an Equal Opportunity Employer committed to creating an inclusive workplace.

Pay: $22.00 - $25.75 per hour

Expected hours: 37.5 per week

Benefits:

• Health insurance
• Paid time off
• Paid training

Work Location: In person