Transportation Supervisor

SUMMARY

The Transportation Supervisor is responsible for overseeing a certain aspect of the Transportation department that includes Drivers and Helpers. This individual may have specific individuals assigned or specific tasks and roles. Regardless of the scope, the responsibilities and expectations are to ensure that catering is done in a timely, safe, and quality manner by our D rivers. This individual is a hands-on supervisor who may need to cater flights occasionally. This individual will need to be competent with the ability to develop, train, and hold people accountable through clear expectations.

EDUCATION/EXPERIENCE REQUIREMENTS

• High school diploma or equivalent required
• 1-2 years' experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry managing 100+ non-exempt level employees

KNOWLEDGE, SKILLS, AND ABILITIES

• Good leadership skills

• Good communication skills with ability to communicate with non-exempt to upper management levels

• Ability to effectively handle conflict and de-escalate emotionally charged situations

• Good understanding of OSHA, HR, and other employment laws

• Good knowledge of investigation procedures and root cause analysis

• Understanding of lean manufacturing principles and operational processes

• Good knowledge of HACCP & food safety standards

• Good problem solving and decision-making skills

• Resilient self-starter, who can act independently and learn quickly within a rapidly evolving environment

• Ability in showing self-initiative and follow-through

• Detail-oriented and ability to see big picture

• Good ability with Excel, Word, and PowerPoint

• Excellent organizational and motivational skills

• Good attention to detail and observation ability

ESSENTIAL FUNCTIONS

Supervisory and Management

• Supervises and manages the work of the Drivers and Helpers in its respective scope.
• Motivate and inspire team members to perform above expectations through proper recognition methods and programs.
• Ensure that all policies and procedures are followed by Newrest and client's requirements
• Communicate effectively with all crew members and team members
• Hold team members accountable for all expectations

Operations/Logistics

• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Investigate and complete incidents/accidents documentation
• Observe service operations, ensure all ramp safety, AOA safety, security rules and regulations are followed, and report any violations
• Provide solutions to problems that occur during the transportation, unloading, offloading, or any other process
• Enforce safety processes and legal requirements for transportation and other processes
• Organize regular audits on the runway and set up corrective action plans as appropriate
• Perform maintenance on the fleets and follow up to ensure proper safety maintenance

Quality and Safety

• Ensure compliance with all applicable requirements related to product and service quality, environmental standards, food safety, and health and safety regulations.

• Support the availability of resources and necessary competencies to maintain and enhance integrated management systems (IMS).

• Uphold commitments to environmental and social responsibility in alignment with the Be the Change CSR charter.

• Promote a safe and healthy work environment by preventing work-related injuries and illnesses, eliminating hazards, and reducing health and safety risks.

• Facilitate systems for joint consultation and participation with employees and their representatives as needed.

• Drive continuous improvement and consistently seek to enhance IMS performance.

• Effectively communicate the organization's vision, goals, and performance both internally and to relevant external stakeholders.

Human Resources

• Assist in interviewing and determining the individuals to join your department

• Approve time off requests and other leaves of absences

• Assist in performing performance reviews for all department team members

• Approve all timecards and resolve timecard discrepancies

• Mentor and coach team members and provide corrective actions as required

• Regular and timely attendance is expected for the position.

• Perform other duties as assigned.

PHYSICAL ENVIRONMENT:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.

This position requires constant physical activity, including standing, walking, bending, kneeling, squatting, climbing stairs or ladders, gripping objects, and lifting, pushing, or pulling weights of 25–50 lbs. Sitting and reaching above shoulder height are performed occasionally. Operating a company vehicle is required frequently. The role involves working both indoors and outdoors in constant exposure to varying temperatures (hot and cold), loud noise, fumes, and dust. There is also occasional exposure to chemicals and regular work at heights up to 20 feet.