Transportation Team Leader

As a Team Leader I for H-E-B Warehouse or Transportation, you'll manage different areas of operation to develop expertise in people leadership and tactical operational leadership. You'll lead a team of hourly Partners.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:

HEART FOR PEOPLE... communication and influencing skills?

HEAD FOR BUSINESS... related industry knowledge?

PASSION FOR RESULTS... drive to manage others in a fast-paced operational environment?

We are looking for:

• a degree or related experience

What is the work?

Management / Operations:

• Spends majority of time using independent judgment making employment-related business decisions, or effectively recommending such decisions (e.g., product- and department-related strategies, hiring, promoting, disciplining, suspending, discharging, rewarding, or otherwise engaging in resolving Partner-related matters)

• Provides daily supervision and support for an assigned group of hourly Partners; maintains an environment where Partners trust and respect the Leader and work together as a team to accomplish goals and objectives

• Engages with Partners daily; clearly explains roles, expectations and performance measurements for each critical component that impacts business outcomes

• Operates a team that consistently meets customer needs and expectations; tracks / monitors / resolves complaints; ensures service recovery efforts; identifies trends; provides feedback

• Monitors / evaluates key performance indicators for daily and weekly team performance; measures against goals; gets team buy-in; provides team feedback

• Monitors / adjusts labor requirements to balance staffing levels and overtime costs while meeting daily facility performance expectations

• Takes an active role in development of Partners; provides leaning and growth opportunities; addresses performance that does not meet expectations

• Maintains a clean, safe, pest-free, and well-organized facility; complies / ensures compliance with established SOPs; documents measures through SOPs in compliance with OSHA and H-E-B guidelines

• Recognizes Partner achievements

What is your background?

• Bachelor's degree or

• 1+ years of related experience

• Experience in presentations a plus

• Successful completion of Leadership & Development classes as assigned

Do you have what it takes to be a fit as a Team Leader I for H-E-B Warehouse / Transportation?

• Advanced knowledge of operations of department programs

• Working knowledge of the industry and related EEOC and employment laws, and assigned department level reports

• Strong organization and time management skills

• Strong verbal / written communication skills

• Strong analytical and project management skills

• Strong negotiating and influencing skills

• Intermediate skills in internal / external software and systems

• Ability to manage multiple priorities and shift focus between tasks; attention to detail

Can you...

• Function in a fast-paced distribution center and office environment

• Travel by car or plane with overnight stays

• Work flexible schedules, including nights, weekends, and holidays

• Work in multiple temperature zones

• Safely maneuver facility in compliance with OSHA regulations