Trauma Program Manager

Introduction

Leaders thrive with us! HCA Healthcare is one of the nation’s leading providers of healthcare services, comprising of over 180 hospitals and about 2,000 sites of care in 21 states and the United Kingdom. We are looking for a Trauma Program Manager for our TriStar StoneCrest Medical Center team where excellence creates excellence.

Benefits

TriStar StoneCrest Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has expanded our influence across the healthcare industry by investing $3.5 billion in capital improvements in recent years. Do you want to be an influencer in healthcare? Apply for our Trauma Program Manager role today!

Job Summary and Qualifications

The Trauma Program Manager works in concert with the Trauma Medical Director and hospital leadership to assure optimal trauma patient care services, quality outcomes, and compliance with local, state, and national standards for Trauma Center designation and verification. The Trauma Program Manager continually strives to achieve successful outcomes for all care and programs associated with the trauma service, serves as operational director for all internal/external program initiatives and hospital, local, state and American College of Surgeons (ACS) requirements. The Trauma Program Manager is closely involved with administrative operations, financial support, clinical services, educational activities, outreach initiatives, and research activities of the Trauma Center.

What you will do in this role:

• Manages the operational, personnel, and financial aspects of the Trauma Program, as appropriate. Assist with the budgetary process for the Trauma Program.
• Coordinate management across the continuum of trauma care, including the planning and implementation of clinical protocols and practice management guidelines, monitoring of in-hospital patients, and serving as a resource for clinical practice.
• Serve as a liaison to hospital administration.
• Provide oversight of the Trauma Registry in partnership with the Clinical Data Registry Abstraction Operations Manager. Ensure that the Trauma Registry supports the Trauma PI plan.
• Maintain current membership in a national or regional trauma organization. Represent the Trauma Program on various hospital, local, state, and national committees to enhance and foster optimal care management.
• Demonstrate outstanding trauma patient advocacy through the use of data and informational findings to develop measurable patient care and injury prevention initiatives.
• Act as an agent for the Trauma Medical Director to assure compliance with regional, state, and national trauma statutes and regulations. Advise all departments on regulatory standards and Trauma Center policies and procedures.
• Perform administrative functions, include initiating, developing, planning, and evaluating activities of the Trauma Center’s mission of providing optimal trauma care, as defined by the American College of Surgeons Resources for Optimal Care of the Injured Patient.
• Maintain all forms of HIPPA and trauma patient confidentiality.
• Collaborate with the Trauma Medical Director in the formulation of standards or performance, evaluation, and supervision of the Trauma Center’s clinical support staff.
• Demonstrate active involvement in research projects and the analysis and distribution of findings. Facilitate protocol design for accurate data collection, feedback, and analysis as applicable for the facility.
• Participate with internal and external disaster management planning. Serve as a member of the hospital disaster management committee.
• Stabilize the complex network of the many disciplines that work in concert to provide high-quality care. Serve as an internal resource for staff in all departments and act as an extended liaison for EMS agencies.
• Participate in the implementation and evaluation of programs supporting pre-hospital care, transportation, acute hospitalization, and rehabilitation care issues.
• Support the Trauma Program through astute accuracy of all reports and timely submission of data to entities which provide funding for trauma care.
• Conduct Trauma Department meetings in partnership with the Trauma Medical Director.
• Prepare for verification and re-verification as a Trauma Center by maintaining, completing, and organizing supporting documentation such as Trauma Center application(s) and/or PRQ and completing the site verification and designation visits.
• Assume responsibility for the development of processes for monitoring and improving the financial performance and resource utilization of the Trauma Center.
• Monitor performance improvement activities in conjunction with PI coordinator(s) and Trauma Medical Director.
• Ensure trauma patients receive a continuum of optimal care within the context of the American College of Surgeons Resources for Optimal Care of the Injured Patient Guidelines, Joint Commission Standards, and hospital policy and procedures.
• Assist with the coordination and implementation of the Trauma Quality Management Plan. Monitors clinical processes, outcomes, and system issues related to the quality of care provided. Develop quality filters, audits, and case reviews to identify trends and events.
• Develop event resolution activities to address events with opportunities. Monitor and mitigate for future events.
• Coordinate efforts between local and regional trauma systems, supporting optimal quality of care for adults and children within the context of the American College of Surgeons Resources for Optimal Care of the Injured Patient Guidelines, state and regional system regulations, Joint Commission Standards, Trauma Center and hospital Policy and Procedures.
• Participate in local, state and national governmental policy development and support the corporate government liaison.
• Support marketing, branding, and community informational development for trauma.
• Provide professional staff development and direct community trauma education and prevention programs.
• Maintain open lines of communication with regional hospital administrators, physicians, nurses and pre-hospital care providers. Provide feedback to referring physicians, nurses, and EMS agencies.
• Demonstrate commitment to maintaining market share through patient and consumer education and by improving patient and consumer satisfaction.
• Maintain 36 hours of trauma-related continuing education (CE) during the verification cycle for ACS Centers, or State specific criteria for state designated centers.

What qualifications you will need:

• Bachelor’s Degree in Nursing required; Master’s Degree in Nursing or related health field preferred.
• Curren licensure as a Registered Nurse (RN) in the state of Tennessee or compact state required.
• 3+ years of experience in Nursing required.
• 3+ years of experience in Trauma Nursing required.
• Experience in Quality/Performance Improvement preferred.
• Experience in Project Management preferred.
• Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) required or must be obtained within 30 days of hire.
• Trauma Nursing Core Course (TNCC) required.
• TNCC Instructor and Emergency Nursing Pediatric Course (ENPC) preferred.

TriStar StoneCrest proudly serves Rutherford County, Tennessee. Our 100 bed hospital offers complete medical care for adults and children. This includes emergency, surgical, and many other services. Our medical staff of about 500 physicians includes more than 45 specialties. Many physicians have offices on the hospital campus. Our staff is committed to providing quality patient care. We offer compassion and comfort in our modern facility.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Trauma Program Manager. Unlock your leadership potential with HCA Healthcare!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.