Travel Advisor

Travel Advisor – Full-Time, In-Office

Lawrence Travel Company is looking for an experienced, enthusiastic Travel Advisor to join our team!

Do you have a passion for travel and love helping people create memorable experiences? Are you organized, personable, detail-oriented, and comfortable managing multiple client requests at once? If you enjoy researching destinations, building relationships, solving problems, and turning travel dreams into well-planned trips, we want to hear from you.

This is a full-time, in-office position with an established travel company that values long-term client relationships, exceptional service, and a passion for travel.

About the Role

As a Travel Advisor, you will work directly with clients to plan and book both business and leisure travel, from simple hotel stays and flights to complex international vacations, cruises, tours, and resort experiences.

You will have access to our network of preferred travel suppliers, industry partners, and booking tools to help you provide clients with exceptional travel options and value.

The ideal candidate is someone who is confident working independently, enjoys sales and customer service, pays close attention to detail, and stays calm when travel plans change unexpectedly.

What You'll Do

• Consult with clients to understand their travel preferences, budgets, and expectation.
• Research and recommend destinations, hotels, resorts, cruises, tours etc.
• Plan and book domestic and international travel, including:
• Airfare
• Hotels and resorts
• Cruises
• Tours and escorted vacations
• Car rentals
• Travel insurance
• Transfers and sight seeing tours
• Create detailed itineraries and provide clients with accurate travel documentation.
• Manage reservations, changes, cancellations, payments, and other booking details.
• Monitor travel arrangements and proactively assist clients when problems or disruptions occur.
• Provide exceptional customer service before, during, and after each trip.
• Build and maintain long-term relationships with clients and encourage repeat and referral business.
• Maintain accurate client profiles, invoices, reservations, and financial records.
• Keep client files and CRM/reservation systems up to date.
• Network and maintain strong relationships with tour operators, cruise lines, hotels, resorts, and other travel suppliers.
• Attend supplier presentations, travel seminars, educational programs, and industry events to stay current on destinations, products, and travel trends.
• Track sales and other statistical information as required.
• Stay informed about domestic and international travel requirements, destinations, and industry developments.

What We're Looking For

Required

• Valid U.S. Passport
• Previous personal travel experience, including international travel preferred
• Excellent verbal and written communication skills
• Strong customer-service and relationship-building skills
• Excellent organization and attention to detail
• Ability to manage multiple clients and deadlines simultaneously
• Comfortable using computers and learning new technology
• Working knowledge of Microsoft Word, Excel, and Outlook
• Ability to research, compare, and recommend travel options
• Ability to remain calm, professional, and solution-oriented when unexpected travel problems arise
• Professional appearance and demeanor
• Ability to work full-time in our office

Preferred

• Previous experience as a travel advisor, reservation agent, or in the travel/hospitality industry
• Experience with a GDS, CRM, or travel reservation system
• Knowledge of cruise lines, tour operators, resorts, hotels, and destination travel
• Experience selling or planning international travel
• Existing knowledge of preferred travel suppliers and industry resources
• Experience with client relationship management, sales, or account management

The Person Who Will Succeed Here

We are looking for someone who is:

• Passionate about travel, enjoys learning about new destinations, and WANTS TO TRAVEL.
• A great communicator who listens carefully and understands client needs
• Detail-oriented and takes ownership of every reservation
• A problem solver who can think quickly when plans change
• Comfortable with sales and confident recommending travel experiences
• Self-motivated and dependable
• Technology-friendly and willing to learn new booking tools and systems
• Relationship-oriented, with a desire to develop lifelong client relationships
• Curious and continually learning about destinations, suppliers, and travel trends
• A positive team member who enjoys working with others

Why Join Lawrence Travel Company?

At Lawrence Travel Company, we believe travel is about more than making reservations—it's about creating experiences and building relationships that last.

You'll have the opportunity to work with a variety of travelers and destinations while developing your expertise through supplier relationships, travel education, seminars, and industry resources.

If you are passionate about travel and want to build a long-term career in the travel industry, we'd love to meet you.

Apply Today

Please submit your resume and a brief cover letter explaining why you are interested in becoming a Travel Advisor with Lawrence Travel Company. We would especially like to hear about your personal travel experiences, professional customer-service or sales experience, and any travel-industry or reservation-system experience.

Position: Full-Time Travel Advisor
Location: In-Office
Employment Type: Full-Time

Lawrence Travel Company is an equal opportunity employer.

Job Types: Full-time, Contract

Pay: $18.00 - $20.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Work Location: In person