Travel Booking Associate

Our client is seeking an experienced Travel Booking Administrator to join their busy operations team. This role is ideal for a travel professional with a strong background in corporate travel and reservations who can deliver a high-quality service while ensuring compliance with travel and expense policies.

Key Responsibilities

• Coordinate and book domestic and international business travel arrangements.
• Ensure all travel bookings are completed efficiently, cost-effectively, and in line with company policies.
• Provide support and guidance to employees on travel-related queries.
• Manage traveller profiles and booking information across multiple systems.
• Liaise with travel providers, including airlines, hotels, and car rental companies.
• Assist with travel disruptions, itinerary changes, and urgent travel requests.
• Maintain high levels of customer service while supporting stakeholders across the organisation.

Experience Required

• Previous experience within a Travel Management Company (TMC) or corporate travel environment.
• Strong reservations and travel booking experience supporting a range of corporate clients.
• Experience dealing with senior stakeholders and executive-level travellers.
• Proven ability to work in a fast-paced environment while managing multiple priorities.

Technical Skills

• Experience using travel and expense management systems and online booking tools.
• Strong knowledge of platforms such as Concur, Roomex, Hotels.com, GDS systems , and similar travel technologies.
• Understanding of corporate travel agreements, contracted supplier rates, and travel policy compliance.

Skills & Competencies

• Excellent communication and stakeholder management skills.
• Strong attention to detail and organisational abilities.
• Ability to work independently and as part of a team.
• Good problem-solving skills with the ability to manage changing priorities.
• Professional, discreet, and customer-focused approach.
• Proactive, adaptable, and eager to learn.