R
RV International
Travel Coordinator
Skills
Customer SupportCompliance
12 days ago
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Important information
Contract type:
Permanent
Salary:
₹100,000 – ₹200,000 / year
Location:
Panipat, Haryana, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
- Job Summary
- The Travel Agent Coordinator is responsible for coordinating travel arrangements for clients, employees, or business partners. The role involves booking flights, hotels, transportation, and other travel services while ensuring smooth travel operations, cost efficiency, and customer satisfaction.
- Key Responsibilities
- Coordinate and manage domestic and international travel bookings.
- Book flight tickets, hotel accommodations, airport transfers, and other travel services.
- Prepare travel itineraries and share booking confirmations with clients or employees.
- Communicate with airlines, hotels, travel agencies, and other service providers.
- Handle ticket cancellations, rescheduling, refunds, and travel changes.
- Monitor travel expenses and ensure compliance with company travel policies.
- Maintain accurate records of bookings, invoices, travel documents, and expenses.
- Assist travelers with visa requirements, travel insurance, and other travel documentation, where applicable.
- Resolve travel-related issues promptly and provide customer support.
- Coordinate with internal departments to manage business travel requirements.
- Negotiate with travel vendors to obtain competitive rates and suitable travel options.
- Prepare travel reports and maintain updated booking databases.
- Ensure travelers receive timely updates regarding flight schedules, delays, and cancellations.
- Required Qualifications
- Bachelor's degree or diploma in Travel and Tourism, Hospitality, Business Administration, or a related field.
- Previous experience in travel coordination, travel agency operations, or corporate travel management is preferred.
- Knowledge of airline reservations, hotel bookings, and travel documentation.
- Familiarity with GDS platforms such as Amadeus, Sabre, or Galileo is an advantage.
- Proficiency in Microsoft Excel, Word, Outlook, and booking management systems.
- Good written and verbal communication skills.
- Required Skills
- Excellent organizational and coordination skills.
- Strong customer service and problem-solving abilities.
- Attention to detail and accuracy.
- Time management and multitasking skills.
- Ability to handle urgent travel requests.
- Vendor coordination and negotiation skills.
- Ability to work independently and as part of a team.
- Key Performance Indicators (KPIs)
- Accuracy of travel bookings.
- Timeliness of booking confirmations and itinerary preparation.
- Customer satisfaction.
- Cost savings on travel arrangements.
- Timely resolution of travel-related issues.
- Compliance with company travel policies.
- Accuracy of travel expense reports.
- Experience
- Fresher: Suitable for entry-level travel coordination roles with relevant training.
- Experienced: Typically 1–3 years in travel operations, ticketing, or travel coordination, depending on the employer.
- Salary
- Salary depends on the company, location, experience, and knowledge of reservation systems.
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