Travel Desk Associate

Role & responsibilities

Travel Arrangements: Manage end-to-end bookings for domestic and international travel, including

flight tickets, train bookings, hotel accommodations, and visa processing.

Vendor Management: Liaise with travel agents, hotels, and transport service providers to negotiate

the best rates and ensure high-quality service delivery.

Policy Compliance: Ensure all travel bookings adhere to the company's travel policy. Guide

employees on booking procedures and entitlement limits.

Itinerary Planning: Prepare detailed travel itineraries, coordinating between employees and service

providers to ensure smooth transit and stay.

Employee Assest Management: Inventory Management, Asset Distribution, Reissuance, MIS

Documentation & Reporting: Maintain accurate records of all travel expenses, process travel-related

invoices, and prepare MIS reports for management review.

Support & Troubleshooting: Act as the primary point of contact for travel-related issues (e.g., flight

cancellations, rescheduling, emergency changes) and provide prompt resolutions.

Coordination: Collaborate with internal departments (HR, Finance, Operations) to facilitate

onboarding logistics or support for official site visits.

Required Qualifications & Skills:

Experience: 2+ years of hands-on experience in a travel desk or corporate travel management role.

Education: Bachelors degree in any stream.

Technical Proficiency: Proficiency in using online travel booking portals and MS Office (Excel, Word).

Communication: Excellent verbal and written communication skills in English and Hindi to interact

with various stakeholders.

Problem-Solving: Ability to handle high-pressure situations, such as last-minute travel changes or

emergency logistics, with composure.

Organizational Skills: High level of attention to detail with strong multitasking abilities.

Preferred candidate profile