Travel Team Leader

Description

• Lead and manage a team of travel agents to ensure the highest level of customer service.
• Develop and implement strategies to enhance team performance and achieve sales targets.
• Coordinate travel arrangements and provide expert advice on travel packages and services.
• Monitor operational processes and refine systems to improve efficiency and client satisfaction.
• Foster a positive team environment that encourages professional development and collaboration.

Requirements

• Educational Qualifications: Bachelor’s degree in a related field.
• Experience Level: 3–5 years of experience in travel management.
• Skills and Competencies: Strong customer service skills, proficient in GDS systems such as Amadeus and Sabre, and ability to lead a team.
• Qualities and Traits: Team player with excellent communication skills and technical aptitude.
• Responsibilities and Duties: Ability to manage multiple projects and meet deadlines.
• Working Conditions: Fast-paced environment with flexible working hours.