TRC - Environmental Services Supervisor

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.

The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.

The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.

ENVIRONMENTAL SERVICES SUPERVISOR

RESPONSIBLE TO: Production Coordinator/Environmental Services

FUNCTION:
Acts as a working lead person for a crew of clients performing on or off-site environmental services. Supervises, through environmental aide any assigned custodial crews or lawn care crews.

SPECIFIC DUTIES:

1. Directs the activities of client workers assigned to the crew, ensuring that proper custodial or lawn care procedures are followed.

2. Acts as first-line customer contact to assure that all customer’s needs are met.

3. Directs the daily activities of any assigned sides and their crews.

4. Orders supplies as needed and maintains proper records of such.

5. Consults with Environmental Services Coordinator concerning performance and operations problems.

6. Consults with clients’ case managers regularly concerning client problems and progress.

7. Implements and monitors client behavioral modification plans when necessary.

8. Participates in regular client reviews with clients and case managers.

9. Participates in evaluation of hourly paid clients to determine commensurate wage.

10. Records production payroll into the system so that clients are paid correctly.

11. Responsible for the location of all assigned clients during work hours including breaks and specific lunch periods.

12. Performs other duties as required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of custodial and lawn care practices and equipment; working knowledge of principles of supervising disabled adults in a work environment; ability to supervise other aides; ability to direct the work of assigned crews; ability to keep records and make reports as necessary; physical condition to commensurate with the demands of the job. May be required to wear a beeper during and after regular work hours. May be required to be “ON CALL” for emergencies within the department.

MINIMUM QUALIFICATIONS:
A High School diploma or GED with a minimum of one (1) to two (2) years of custodial and lawn care experience is required. Prior experience working with individuals with developmental disabilities is preferred but not required.

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Employee Signature & Print Supervisor Signature & Print

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Date

Rev’d 9/90; 11/94; 07/20; 2.21.23

Business Operations

THE RESOURCE CENTER

Grade 11/Non-union, Non-Exempt

PTO/CAT 3

CFR: 102

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC’s operations.