Treasury Specialist

ResponsibilitiesAccounts Receivable Management

• Oversee monitoring and tracking of outstanding customer balances.
• Review and ensure timely follow-up on overdue accounts through calls, emails, and formal correspondence.
• Approve and monitor negotiated payment arrangements and installment plans.
• Oversee maintenance of customer accounts, including credit limits, payment terms, and master data updates.
• Ensure completeness, accuracy, and proper filing of all supporting documents.
• Review account reconciliations and ensure discrepancies are investigated and resolved promptly.
• Ensure accuracy and integrity of accounts receivable records and transactions.

Coordination

• Supervise, guide, and support Accounts Receivable and Collection staff in daily operations.
• Assign workloads, monitor performance, and ensure adherence to company policies and procedures.
• Provide coaching and recommendations for process improvements and efficiency.

Customer Communication & Relationship Management

• Oversee responses to customer inquiries related to billing, balances, and payment concerns.
• Ensure a high level of customer service while enforcing credit and collection policies.
• Coordinate closely with Sales and customers to resolve collection and billing issues.
• Maintain professional and positive relationships with key accounts and major customers.

Accounts Receivable Aging Management

• Review and analyze aging reports to identify high-risk and long-outstanding accounts.
• Develop, implement, and monitor collection strategies to reduce aging balances.
• Escalate critical or delinquent accounts to management with recommendations.

Reporting & Financial Analysis

• Review and consolidate AR and collection performance reports.
• Prepare and present regular summaries on receivables status, aging trends, and collection efficiency to management.
• Provide analysis, insights, and recommendations to improve cash flow and reduce credit exposure.

Credit Management

• Supervise credit evaluation of new and existing customers.
• Review and approve credit limits based on financial analysis, payment history, and risk assessment.
• Monitor customer credit exposure and recommend adjustments when necessary.

Collection Strategy & Control

• Implement and enforce effective collection policies and procedures.
• Ensure consistent follow-up on overdue accounts and compliance with approved payment plans.
• Review resolution of payment discrepancies and approve negotiated settlements when required.

Cross-Functional Collaboration & Other Duties

• Work closely with Sales, Finance, and other departments to resolve invoicing and payment issues.
• Oversee verification of actual invoice countering performed by messengers.
• Collaborate with internal teams to improve invoicing accuracy, turnaround time, and overall process efficiency.
• Ensure alignment with finance team for accurate and up-to-date financial reporting.