Treatment Coordinator

Back Bay Periodontics & Dental Implants | Boston, MA
backbayperio.com

Treatment Coordinator
Full-Time | Monday – Friday | On-site

Back Bay Periodontics & Dental Implants is a close-knit specialty practice dedicated to providing exceptional periodontal and dental implant care. We're looking for a friendly, organized, and patient-focused Treatment Coordinator to help guide patients through their treatment journey while delivering a first-class experience.

This is an excellent opportunity for someone who enjoys building relationships, coordinating care, and helping patients feel confident about their treatment decisions.

What You'll Do

• Deliver exceptional service to patients and referring offices through in-person, phone, and electronic communication
• Schedule consultations, surgical procedures, and follow-up appointments while managing the doctor's schedule
• Coordinate patient care with the doctor and clinical team to ensure a seamless experience
• Understand doctor treatment recommendations to help in developing treatment plans from diagnosis
• Present periodontal and dental implant treatment plans, explain treatment costs, verify insurance information, and collect patient payments
• Communicate with referring dental offices regarding treatment and scheduling
• Maintain accurate patient records and HIPAA compliance
• Support daily administrative operations in a fast-paced specialty practice

What We're Looking For

Required:

• High school diploma or equivalent
• At least 1 year of customer service experience
• At least 1 year of dental experience
• Strong communication and organizational skills
• Professional, friendly, and detail-oriented approach
• Ability to multitask and work effectively in a team environment

Preferred:

• Periodontal, oral surgery, orthodontic, or other specialty experience is beneficial
• Experience discussing treatment costs, insurance benefits, and financial arrangements is a plus

Why Join Us?

We are committed to supporting your personal and professional well‑being with a competitive benefits package, including:

• Competitive Pay, Bonus potential, Annual Merit Reviews
• Health, Dental, Vision & Life Insurance
• Paid Time Off, Paid Holidays, Sick Time, & Paid Parental Leave
• 401(k) with company match
• Short- and Long- Term Disability
• FIGS Uniforms/Scrubs provided
• BLS/CPR Certification
• Employee Assistance Program

If you're passionate about patient care and want to be part of a collaborative specialty practice where your work truly makes a difference, we'd love to hear from you.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veteran status.

E-Verify Participation Notice:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the appropriate federal agency before taking any action against you, including terminating your employment.

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