Treatment Coordinator

Description

At Espire, you’re empowered to deliver care at the highest level. We remove the barriers so you can focus on creating exceptional, personalized experiences for every patient. As a fee-for-service practice with a strong emphasis on advanced and sedation dentistry, we blend world-class clinical care, leading technology, and inspired hospitality to create a truly elevated, concierge-style experience. If you take pride in detail, discretion, and making patients feel genuinely cared for, we’d love to meet you. Join us and use your powers for good.

Who You Are

You’re a polished, service-driven professional who thrives in a high-touch, luxury environment. You bring calm confidence, warmth, and attention to detail, and you naturally build trust with patients, teammates, and providers. You understand that exceptional care extends far beyond the clinical chair.

What You Bring

• Experience in a dental practice or med-spa environment preferred (2-3+ years strongly preferred)
• Experience working in a fee-for-service (FFS) setting
• Knowledge of or exposure to sedation dentistry and caring for anxious or high-acuity patients
• A strong hospitality mindset with concierge-level service standards
• Excellent communication and interpersonal skills
• Understanding of practice operations, patient flow, and scheduling logistics
• Familiarity with practice management systems
• A calm, organized, and solutions-oriented approach to patient care

What You Will Be Doing

• Deliver a warm, seamless, white-glove experience from arrival through departure
• Coordinate scheduling for complex and sedation-based procedures
• Guide patients through forms, treatment plans, and financial arrangements with discretion and care
• Prepare daily schedules and patient records for clinical teams
• Maintain accurate documentation and follow-up communication
• Support patients before, during, and after sedation appointments to ensure comfort and confidence
• Manage front-office and administrative responsibilities to maintain an elevated practice environment
• Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.
• Schedule patient treatment appointments: reschedule patients that miss their appointment and call patients that have not completed treatment.
• Partner with the rest of the team to ensure providers’ schedules are optimized.
• Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
• Assist patient with financial arrangements.
• Complete estimates on patient portion of treatment.
• Utilize outside financial partners like CareCredit.
• Handle all treatment paperwork including consent forms.
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
• Assist at the front desk as needed.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
• Other duties may be assigned.

What You Will Get from Us

• Competitive compensation packages
• Medical and vision insurance options
• 401(k) savings plan
• Dental care for you and your immediate family
• Pet insurance
• Short-term and voluntary long-term disability benefits
• Life insurance options
• Paid time off
• A refined, supportive culture that values excellence, hospitality, and patient trust
• A company consistently recognized as a Top Dental Office