Treatment Coordinator

Treatment Coordinator – Manchester
Passion Dental

Passion Dental is seeking an enthusiastic, organized, and patient-focused Treatment Coordinator to join our team at CFDB Manchester.

As a Treatment Coordinator, you will play a vital role in helping patients understand their treatment needs, financial options, and next steps in their dental care journey. The ideal candidate is a strong communicator who can build trust with patients while helping them navigate treatment recommendations and insurance benefits.

Responsibilities

• Present and explain treatment plans recommended by doctors
• Educate patients on treatment options, insurance benefits, and financial arrangements
• Coordinate scheduling for restorative, specialty, and follow-up treatment
• Verify insurance benefits and assist patients with understanding coverage
• Support treatment acceptance through clear communication and patient education
• Follow up with patients regarding outstanding treatment needs
• Collaborate closely with doctors, hygienists, and front office team members
• Maintain accurate patient records and documentation
• Help create a positive and welcoming patient experience
• Support office goals related to patient retention and treatment completion

Why Join Passion Dental?

• Established patient base
• Supportive team environment
• Growth opportunities within a leading dental organization
• Competitive compensation
• Comprehensive benefits package
• Opportunities for professional development and advancement

Qualifications

• Minimum 2 years of dental experience preferred
• Previous Treatment Coordinator, Dental Receptionist, Dental Assistant, or Front Desk experience preferred
• Strong understanding of dental insurance and treatment planning
• Excellent communication and customer service skills
• Ability to explain treatment and financial options in a professional, compassionate manner
• Strong organizational and multitasking abilities
• Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred
• Positive attitude and team-oriented mindset
• Commitment to providing exceptional patient care

Preferred Qualifications

• Experience presenting treatment plans and financial arrangements
• Experience working in multi-provider dental offices
• Knowledge of PPO, Medicaid, and fee-for-service insurance plans
• Bilingual candidates encouraged to apply

Passion Dental is seeking a Treatment Coordinator for our Manchester location. This position is ideal for an experienced dental professional who enjoys helping patients understand their treatment options, coordinating care, and creating a positive patient experience. The ideal candidate is organized, personable, and committed to exceptional customer service.