Treatment Coordinator

Job title:
Treatment Coordinator

Employed or self-employed: Employed

Salary: Competitive dependant on experience

Hours: Part Time approx. 23.25 hours per week

Ormond Terrace Dental is a long-established family dental practice in Cheltenham, Gloucestershire, providing high-quality care in a relaxed and friendly environment.

We're looking for an enthusiastic, proactive Qualified Dental Nurse / Treatment Coordinator (TCO) to become a key part of our friendly team. This unique dual role offers variety, responsibility, and the opportunity to truly make an impact—both in-clinic and online.

You’ll be instrumental in supporting patient care while also helping drive new patient growth, increase brand visibility on social media, and organise patient engagement events such as open days and smile makeovers evenings.

Specialisms we offer:

• Endodontics
• Implants
• Periodontics

Clinical Support (Dental Nurse Duties):

• Chairside assistance during a variety of dental treatments
• Maintaining impeccable infection control standards
• Preparing equipment, materials, and the surgery for patient care
• Supporting patients with empathy and professionalism throughout their visit

Treatment Coordinator Duties:

• Conducting consultations to present treatment options clearly and confidently
• Building trust and rapport to help patients move forward with treatment
• Creating and monitoring targets for treatment uptake and patient retention
• Coordinating appointments and ensuring smooth communication between clinical and admin teams

Practice Growth & Marketing:

• Managing or supporting the practice’s social media platforms (Instagram, Facebook, etc.)
• Creating engaging content to showcase treatments, team culture, and patient testimonials
• Working with the team to set and achieve targets for new patient acquisition
• Planning and promoting open evenings, Invisalign days, and other patient events

Company benefits:

• Competitive salary
• Company pension scheme
• GDC and indemnity paid
• Core CPD organised by the practice
• Mintago- employee discount scheme
• Extra day off for Birthday
• Support of a well-established friendly team
• Annual cost of living wage increase
• Employee of the month rewards
• Social events including summer and Christmas parties

We look forward to hearing from you!

IND001

Job Types: Part-time, Permanent

Benefits:

• Additional leave
• Company events
• Company pension
• Store discount

Experience:

• Dental assisting: 1 year (preferred)

Licence/Certification:

• GDC (preferred)

Work Location: In person