Treatment Coordinator

ROKA Dental, Milton Keynes

Dental Treatment Coordinator - Full time

Overview
We are seeking a dedicated and detail-oriented Treatment Coordinator to join our team. The ideal candidate will work alongside our current treatment coordinator and play a crucial role in ensuring that dental patients receive the highest level of care and support throughout their treatment journey. This position requires excellent organisational skills, a strong understanding of office procedures, and the ability to communicate effectively with both patients and healthcare professionals.

Responsibilities

• Serve as the primary point of contact for patients, guiding them through their treatment processes.
• Schedule appointments and manage patient records efficiently.
• Assist in preparing treatment plans and explaining procedures to patients clearly and compassionately.
• Collaborate with dental and medical staff to ensure seamless patient care and follow-up.
• Maintain an organised office environment, ensuring all documentation is up-to-date and accessible.
• Handle patient inquiries, addressing concerns promptly to enhance patient satisfaction.
• Participate in training sessions to stay informed about new treatments and office protocols.

Experience

• Previous experience in an Dental practice environment is essential.
• Strong interpersonal skills with the ability to build rapport with patients and colleagues alike.
• Proficient in using office software and management systems to maintain accurate records.
• Excellent communication skills, both verbal and written, with a keen attention to detail.
• A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Join us as a Treatment Coordinator, where you will make a significant impact on our patients' experiences while working in a supportive and dynamic environment.

Opening Hours:

Monday - Wednesday: 7:45am til 6:00pm

Thursday: 1:15pm til 7:30pm

Friday: 7:45am til 4:30pm

Bonus or performance pay incentives to be discussed based on experience.

Please note this a Non Clinical role.

Please submit your CV to arrange a face-to-face interview at the practice.

[email protected]

Job Types: Full-time, Permanent

Pay: £32,000.00-£35,000.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking

Work Location: In person