Treatment Coordinator

Ready for more responsibility, growth and impact in your dental career?

About the role

We are looking for a confident, people-focused Treatment Coordinator to guide patients from their first enquiry through to treatment. You may already be a Treatment Coordinator, or an experienced dental receptionist or assistant ready to step into a more consultative role.

Key responsibilities

• Welcome new patients, understand their goals and guide them through their treatment journey
• Explain treatment options and payment plans clearly and confidently
• Coordinate treatment reservations, administration and patient follow-up
• Support practitioners and help create a smooth, personal new-patient experience
• Capture clinical before-and-after photographs and celebrate patient outcomes

About you

• Experience as a Treatment Coordinator, or around three years in dental reception or assisting
• Warm, professional communication, empathy and the confidence to build trust
• Strong organisation, initiative and the ability to think on your feet
• A positive team mindset and genuine openness to coaching and continuous improvement
• Certificate III or IV in Dental Assisting and radiology qualifications are welcome but not essential

About us

Warragul Dental Care has been part of the local community for more than 40 years, and we have built something we are proud of: a nine-chair, award-winning practice with Australia's first certified dental therapy dog Bruce. With dedicated consultation rooms, a cosmetic smile studio, a GA suite and a full digital lab, you will get a front-row seat to advanced dentistry including implants, All-on-4 treatment, orthodontics, clear aligners, ceramics, facial aesthetics and full smile makeovers. We are ambitious, embrace new technology and always look for a better way to do things, while never losing our local, family feel.

Benefits

• Above-award pay, automatic annual increases and performance-based bonuses when appropriate
• A nine-day fortnight and no public holidays
• A Christmas and New Year closure so the whole team can recharge
• Team events, a social club and discounts on dental and cosmetic treatments for you and your family
• A supportive environment where you can build advanced skills and grow your dental career

How to apply

Apply with your resume and a cover letter that answers the questions below. We want to understand how you work, what matters to you and a little of who you are outside the job.

• Why would you be a great addition to the WDC team?
• What attracts you to the Treatment Coordinator role, and what would you like to learn next?
• What does an exceptional patient experience mean to you?
• What would your current teammates say they can always rely on you for?
• What is something you are surprisingly good at that we would never guess from your resume?

Questions before you apply? Call Belinda Brauman on [0402 132 351](tel:0402 132 351).

Only shortlisted applicants will be contacted.