Treatment Coordinator

We're Hiring: Private Treatment Coordinator

Locations: Bradford, Leeds and Huddersfield

Salary: Dependent on experience (DOE)

Build Our Growing Private Dental Service

We are looking for enthusiastic, motivated and driven Treatment Coordinators to join our teams in Bradford, Leeds and Huddersfield as we continue to develop and grow our private dental services.

We are recruiting for each individual site, so there is no requirement to travel between locations.

This is an exciting opportunity for someone with energy, ambition and a passion for patient care who wants to play a key role in growing a private dental service and delivering an outstanding patient journey.

Please note: Applicants must hold current GDC registration.

Key Responsibilities

• Private Treatment Conversion: Support patients currently accessing our urgent dental care service in exploring suitable private treatment options.
• Patient Communication: Liaise with patients to explain available treatments, discuss treatment plans and help them understand their options, costs and next steps.
• Private Diary Management: Monitor and manage the private appointment diary to maximise utilisation, fill available slots, coordinate appointments and ensure efficient use of clinical time.
• Payments and Financial Administration: Monitor private treatment payments, ensure payments are processed and recorded accurately, and follow up outstanding balances in line with company procedures.
• Treatment Coordination Clinics: Organise and run dedicated coordinator clinics, including taking patient scans and clinical photographs where trained, competent and authorised to do so.
• Open Days and Events: Assist with planning and delivering private dental open days and promotional events to attract new patients and grow the service.
• Clinical Support: Provide nursing support when required on designated private clinic days, within your scope of practice.
• Patient Journey: Help ensure patients receive a welcoming, professional and seamless experience from their initial enquiry through to treatment.
• Performance and Growth: Attend regular progress meetings and target reviews with the wider team, monitoring progress against agreed targets and identifying opportunities to improve performance.

The Ideal Candidate

We are looking for someone who:

• Holds current GDC registration.
• Has excellent communication and interpersonal skills.
• Is confident speaking with patients about private treatment options.
• Has a proactive, positive attitude and a genuine drive to achieve results.
• Can build trust with patients and deliver an exceptional patient experience.
• Is organised, motivated and able to manage a busy appointment diary.
• Has strong administrative skills and an understanding of payment processes.
• Enjoys working towards targets and being part of a growing service.
• Is passionate about helping develop and grow a successful private dental offering.

Previous experience in treatment coordination, private dentistry, diary management or treatment plan presentation would be advantageous.

Hours Monday to friday 9am-5pm

Why Join Us?

This is an opportunity to become part of an expanding private dental service, take ownership of your site's patient journey and play an important role in growing the business.

If you have the energy, enthusiasm and ambition to help us grow, we would love to hear from you!

Interested? Please send your CV and a brief introduction outlining your experience and why you would be suitable for the role.

Work Location: In person