Treatment Plan Coordinator

We are seeking a highly motivated, personable, and customer-focused Treatment Plan Coordinator to join our growing dental surgery team.

The ideal candidate is a strong communicator, excellent multitasker, team player, and confident in treatment presentation, sales, and patient follow-up.

Key Responsibilities

• Schedule and confirm patient appointments
• Check patients in and out
• Ensure intake forms, medical histories, and consent forms are completed
• Verify insurance benefits and patient eligibility
• Present treatment plans, fees, financing options, and next steps
• Collect payments, deposits, and patient balances
• Follow up with leads, prospective patients, and unscheduled treatment
• Convert inquiries and consultations into scheduled treatment
• Maintain accurate patient records and documentation
• Communicate closely with doctors and clinical team members
• Provide outstanding customer service throughout the patient experience

Qualifications

• Dental office experience preferred
• Front desk or treatment coordinator experience preferred
• Is a quick study: can immediately build rapport, assess the patient’s needs, and create a sense of urgency to drive action.
• Must have excellent interpersonal skills that builds effective working relationships with patients, physicians, and other team members.
• Must be technology savvy, familiar with MS Office and either experienced or comfortable learning a CRM tool, scheduling, finance, etc.
• Must be a self-starter, accountable, and highly motivated to hit and exceed targets to reap financial reward
• Maintains professionalism and poise constantly, even when working under pressure.
• Must be highly organized and detail-oriented with the ability to prioritize competing tasks.
• Must not be intimidated by face to face, or phone call consultations

If you are motivated, organized, sales-minded, and passionate about exceptional patient care, we would love to hear from you.

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Benefits:

• 401(k) matching
• Employee discount

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 1 year (Preferred)

Ability to Commute:

• Roanoke, TX 76262 (Preferred)

Work Location: In person