Treatment Plan Coordinator/ Dental Front Office

Job Summary

Miami Dental Heaven is a growing dental practice seeking an experienced, motivated and highly organized Dental Front Office & Treatment Coordinator.

This is not a receptionist-only role. It combines front office responsibilities, new patient coordination, and treatment coordination. Responsibilities... Strong communication and follow-up skills, comfort discussing fees and financial arrangements, bilingual English/Spanish strongly preferred, Open Dental is a plus. Screening questions for Indeed... How many years of dental front office experience do you have... Have you presented dental treatment plans and discussed fees with patients? Are you fluent in both English and Spanish? Which dental software have you used? Briefly describe how you follow up with a patient who did not schedule treatment.

Responsibilities

• Answer phones, check patients in and out, manage the schedule, confirm appointments, and reduce no-shows. Verify insurance benefits, collect copays and balances, keep accurate records. New Patient Coordination... Respond promptly to new patient inquiries, convert calls to appointments, follow up with prospective patients, help deliver an excellent first impression... Treatment Coordination... Present treatment plans clearly and confidently. Review fees and financial options. Follow up consistently with unscheduled treatment. Help improve treatment acceptance and patient retention... Recall & Reactivation... Keep recall active, reach out to overdue patients and help fill the schedule...

Qualifications

• Prior dental front office experience required.
• Treatment Coordination experience is a strong plus
• en Dental software
• Strong understanding of HIPAA regulations, clinical confidentiality policies, and health information management standards
• Bilingual abilities are highly desirable to serve diverse patient populations effectively

Pay: $18.00 - $25.00 per hour

Work Location: In person