T
Tekskills Inc.
Triage Manager
Skills
JavaGrafanaSplunk
14 days ago
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Important information
Contract type:
Permanent
Location:
Kolkata, West Bengal, India
Work mode:
Onsite
Published on:
14 October 2026
What they need
Job highlights
- Experience in production support with knowledge of Java stack, application hosting, and monitoring tools like Splunk and Grafana
- Lead incident triage, manage P1/P2 bridges, and coordinate technical discussions
Job Description:
- Strong & assertive communication skills, able to take command of bridges & discussions
- Understanding of web applications, typical java stack, APIs, common errors, familiarity with technical terminologies
- Know how of application hosting (cloud /container / on-prem) & components involved (GTM, LTM, Firewall, network, Infra)
- Ability to leverage tools & dashboards like Splunk, AppD, Grafana to ask right questions during triage
- Work experience in production support environment. Handled projects of this nature & worked on P1 /P2 incident bridges
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