Truckload Op's Support

Job Summary

We are seeking a proactive and detail-oriented Truckload Operations Support specialist to join our dynamic logistics team. In this role, you will play a vital part in ensuring the smooth coordination of freight shipments, vehicle dispatching, and transportation planning. Your expertise will help optimize road transportation operations, enhance customer service, and maintain compliance with DOT regulations. This position offers an exciting opportunity to contribute to efficient supply chain management through effective communication, data entry, and operational support.

Responsibilities

• Assist in coordinating truckload shipments by utilizing transportation management systems such as Oracle Transportation Management and Vehicle Dispatch Software.
• Support dispatching activities by scheduling pickups and deliveries, ensuring timely freight movement in accordance with customer requirements.
• Manage multi-line phone systems to handle inquiries from drivers, carriers, and internal teams with professionalism and clarity.
• Enter and update shipment data accurately into logistics platforms like AS400 and Transportation Management Systems to maintain real-time tracking.
• Communicate effectively with drivers, carriers, and internal departments via phone calls and internal messaging tools to facilitate smooth operations.
• Monitor GPS and GIS (Geographic Information Systems) tools to assist in route planning and transportation analysis.
• Ensure compliance with DOT (Department of Transportation) regulations by maintaining proper documentation and adhering to safety standards.
• Support shipping & receiving processes, including freight documentation, vehicle dispatching, and coordination with 3PL providers.
• Contribute to logistics analysis by reviewing transportation data for efficiency improvements and problem resolution.
• Maintain organized records of all dispatch activities, shipment statuses, and incident reports for audit purposes.

Experience

• Prior experience in road transportation operations or logistics support is preferred.
• Strong knowledge of supply chain principles, freight management, and fleet management practices.
• Proficiency in Microsoft Office applications including Excel, Word, and Outlook for data entry and communication tasks.
• Experience working with DOT regulations and understanding of shipping & receiving procedures.
• Excellent organizational skills with the ability to manage multiple priorities efficiently in a fast-paced environment.
• Demonstrated communication skills for effective phone call management and internal collaboration.
• Ability to analyze transportation data using analysis skills to identify opportunities for process improvement.

Join us to be part of a vibrant team dedicated to delivering exceptional logistics support! Your expertise will help streamline operations, improve customer satisfaction, and drive our supply chain success forward!

Pay: $20.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person