Trust Kaimahi

Permanent full time
Based in Tūranganui-a-Kiwa | Gisborne 
5 weeks annual leave

Te Tumu Paeroa

E totoka ai te tumu o te papatipu hei oranga mō Te Iwi Māori, o mua, o naianei, o anamata hoki. Ko Te Tumu Paeroa tēnei, te kaitiaki, kaitaunaki, kaiwhakawhanake i te mana o ngā whenua Māori, huri noa.

So that the foundations of ancestral lands may be solid, benefitting Māori from our past, present and future alike. This is Te Tumu Paeroa, guardian, support and advancer of the mana of Māori land everywhere.

He angitūtanga: About the Role:

We are seeking Trust Kaimaihi to join our Tūranganui-a-Kiwa | Gisborne based team. These roles contribute to the effective stewardship and management of Māori land, supporting a portfolio of trusts and ensuring a consistently high standard of service delivery.

This role focuses on the coordination and delivery of trust administration services, providing essential support to trustees and owners and ensuring trust activity is well‑organised, accurate, and responsive.

Working in close partnership with trustees, owners, and internal specialists, both roles play an important part in delivering high‑quality, enduring outcomes for our owners and their whenua. This is a purpose‑driven opportunity within a values‑led organisation, where professional expertise is applied in service of intergenerational benefit.

This role requires some travel and occasional weekend work.

The main responsibilities across our trust team includes:

• Support a portfolio of trusts, maintaining a clear understanding of trust affairs.
• Act as a contact for trustees and owners, providing advice and guidance on trust matters.
• Collaborate with team members and specialists to prepare for owner and trustee meetings, hui, and Māori Land Court hearings.
• Create and deliver meeting materials, including invitations, presentations, reports, and supporting documentation.
• Respond to enquiries from customers and stakeholders promptly and professionally.
• Update core administration systems in line with organisational processes.

He kōrero mōu: What we are looking for:

• Excellent time management and organisational abilities.

  At least 2 years of proven experience in a customer service or administration role within a medium to large organization

• Strong relationship-building skills, both internally and externally, with clear verbal and written communication.

• Excellent attention to detail, technically savvy with the confidence to navigate multiple systems

• Good working knowledge of Microsoft Office, especially Outlook, Word and Excel.

• Confidence and ability to deliver services that enhance the reputation of Te Tumu Paerora and the Māori Trustee.

• Experience working with trusts, or with iwi is desirable.

• A genuine care for customers and exceptional customer service skills.

• Resilience, flexibility, and the ability to think on your feet.

• Experience or an understanding of the rural sector is a plus.

• Eligibility to work in New Zealand is essential.

• Flexibility to travel and work occasional weekends.

Ngā Pae Mōhiotanga Reo Māori
Pae Tahi- Te Whakahua | A desire and ability to practise correct pronunciation of Te Reo Māori (essential)

Ngā Pae Mōhiotanga Tikanga Māori
Pae Tahi- Nō Ia Rā | An understanding and living of Tikanga Māori on a day-to-day level, for example, the removing of shoes before entering a whare, washing hands at the urupa and not sitting on tables (essential)

Ngā āhuatanga kei a mātou: What's in it for you?

You’ll benefit from five weeks’ annual leave and access to ongoing training and development, supporting both your wellbeing and professional growth. We genuinely value work–life balance and provide an environment where people are encouraged to learn, develop, and succeed.

This is an opportunity to join a supportive, close‑knit organisation passionate about supporting Māori landowners to protect and enhance their whenua. The skills, experience, and fresh perspectives you bring will be valued and will play an important role in enabling our shared vision.

Ngā Mātāpono, Ngā Uara Whai o Te Tumu Paeroa
Keeping our values close at hand, top of mind and always in the heart. Kia Mau!

Tōtika Te tika o te tū | Professionalism
Being great at our job is how we make the most difference for whenua and whanau.

Kotahitanga Te raranga i te tira | Unity
We work as one, we trust each other, and value our differences.

Manaakitanga Te akiaki i te mana | Respect
We treat everyone with dignity, fairness and empathy.

Mana Te ihi, te wehi, te wana | Integrity
Integrity is the heart of everything we do.

He pēhea te tono | How to apply

Please click 'Apply For This Job' and provide a covering letter and CV

Apply now by submitting your CV and covering letter. We encourage early applications, as these will be reviewed as received. Applications close 8th September